High-Fidelity Wraparound Care Manager

Title: High-Fidelity Wraparound Care Manager

Location: Albany, NY 

Pay Range: $23.11-$27.05/hour

Schedule: Mon-Fri 9am-5pm, w/ flexibility

About Our Organization: 

St. Catherine’s Center for Children is a leading non-profit organization in New York’s Greater Capital District. Our comprehensive range of human services reach more than 1,000 children, 600 families, and hundreds of adults across Upstate New York each year. Our multi-faceted programs are designed to offer hope, foster growth, and improve the lives of the children, families, and adults we serve. We offer residential and therapeutic foster care programs for children and youth, Kinship support, homeless and community-based services for adults and families, a special education elementary school for ages 5-13, and so much more.

St. Catherine’s employs more than 300 full and part-time staff. Our spectrum of services for children, families and individuals suffering from the lasting effects of abuse and neglect, family instability, mental illness, homelessness and other ongoing traumas, continues to grow. We are committed to cultivating a culture where all employees can bring their authentic and best selves to the workplace. Our DEI-B initiatives are designed to support and build a more equitable, inclusive and diversified workplace, one which exemplifies true respect and dignity.

Position Overview: 

High-Fidelity Wraparound is an evidence-based, intensive care coordination model to support children and youth with serious behavioral health challenges in living successfully in the community with their families. All members served by the Hi-Fidelity Wraparound Care Manager are enrolled in the NYS Department of Health Children’s Health Home Care Management (Community Outreach & Care Coordination) program. The High-Fidelity Wraparound Care Manager’s primary responsibility is to assist in developing a cohesive Child and Family Team composed of the different people who provide services and support to the member and their family. Child and Family Team members may include healthcare, social care needs providers, school personnel, and the family’s natural supports. The Child and Family Team is responsible for creating and carrying out an integrated and comprehensive Wraparound Plan grounded in the youth and family’s individualized needs and strengths. It is strongly informed by their cultural values, choices, and vision for the future. Hi-Fidelity Wraparound Care Manager is responsible for ensuring the model is implemented with fidelity for each member and family while also carrying out all elements of the Children’s Health Home Care Management (Community Outreach & Care Coordination) program.

Qualifications:

• Bachelor’s degree in psychology, social work, counseling, sociology, or other human service related field, required; 

• Minimum of 2 years’ experience in the human services field (child welfare, mental health, substance abuse and physical health).

• Local travel is required for this position; must be able to meet the minimum requirements of our agency’s insurance policy for authorized drivers; which includes a minimum age of 21.
• Must have a clean and valid NYS driver’s license; be actively licensed for at least one year and have a reliable (fully insured) vehicle for transporting clients (to community resources, meetings, etc.) - with proof of 100/300 liability insurance coverage.
• Ability to work flexible hours to accommodate client schedules, which may include evening hours.

• This position does have regular and substantial unsupervised or unrestricted contact with individuals receiving services and is required by law to be fingerprinted for a criminal history record check under DOH (NYS Department of Health).
• Must possess the ability to make sound, independent decisions when circumstances are warranted.
• Ability to pass the test to become a certified CANS assessor.

• Previous experience working in a human services agency is a plus!

• Proficiency in various computer applications: Microsoft Office Suite (Word, Excel, PowerPoint), Google Business Workspace Suite (Gmail, Google Docs, Meet, Sheets, etc.); and secure Internet practices.
• Must be willing and able to work in close proximity with the clients we serve.
• Ability to pass required pre-employment background checks, to include fingerprinting, is required.

What We Offer You*: 

• Competitive Pay with an Excellent Benefits Package
• Health Insurance options*: Medical, Dental and Vision
• Generous Combined Leave Time and loads of PAID Holidays*! 
• Professional Development & Career Growth Opportunities
• We are a 501(c) (3) agency, which is a qualifying employer for eligible staff under the Public Service Loan Forgiveness Program*
• Pension Plan with Agency contribution*
• Life Insurance at no cost to you!
• Paid Training* including TCI and CPR/AED/First Aid Certification Update courses, if role appropriate
• Tuition Reimbursement* 
• Travel/ Mileage Reimbursement*
• Our Commitment to Diversity, Equity, Inclusion & Belonging
• The Comfort of a Business Casual Environment.
  *To qualify, certain conditions may apply; See Human Resources for additional details.

Background Checks: We run a thorough and complete pre-employment background check on all candidates being considered for a position, this includes fingerprinting. All candidates must successfully clear the pre-employment background check process, which follows NYS/DOJ requirements. We pay for all pre-employment background checks!

EEO Statement: St. Catherine’s Center for Children is committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, reproductive health and pregnancy, family history and genetics, disability, age, military status, veteran status, politics, or other beliefs, and any other characteristics protected by law.