GRAMA Specialist

GRAMA Specialist

FT / PT Status – Full-Time
Salary – $17.95
Remote Work / In-Office – Hybrid

This position may be eligible for a hybrid work schedule, which includes both teleworking (3 days per week) and in-office work (2 days per week). 

The State of Utah requires all employees to physically work inside Utah state boundaries.

The Utah Division of Child & Family Services (DCFS) Administrative Office is seeking a highly motivated individual with professional work experience in an office setting to fill a Government Records Access and Management (GRAMA) Specialist, Senior Assistant Caseworker position. Become part of a team of professionals working together to keep children safe and strengthen families in our communities!

 Recruiter – Tammy Alfaro | talfaro@utah.gov | 801-538-4221
Application Deadline – 4/9/2026

Key Responsibilities

A GRAMA Specialist, Senior Assistant Caseworker, serves as a resource to the professional child welfare social work staff by:

Key responsibilities and day to day responsibilities of this position:

• Receiving and processing numerous simultaneous requests for public records through the statewide Utah Government Records Access and Management Act (GRAMA) database, using the principles, theories, and practices of record management.
• Assisting the division with formulating appropriate responses to requests.
• Coordinating and assisting DCFS staff and management with responses to GRAMA requests and subpoenas.
• Tracking time critical deadlines; making sure responses are sent within allotted timelines.
• Prioritizing incoming inquiries, questions, and/or complaints for proper routing, researching, and response times.
• Entering data into computerized systems and retrieving, correcting, or deleting previously entered data.
• Maintaining case files.
• Maintaining and/or creating files or record keeping systems; sorting, labeling, filing, and retrieving documents, or other materials.
• Preparing and/or processing documents; reviewing for accuracy and completeness; updating information and/or evaluating against policy, etc.; comparing elements for consistency or logical relationships, etc.
• Ensuring compliance with applicable federal and/or state laws, regulations, and/or agency policy, rules, standards, guidelines, etc.
• May assist professional staff or others with explaining, implementing, and following policies and procedures.

Qualifications

Minimum or "day-one" qualifications:

• Able to maintain strict confidentiality
• Great public relation skills
• Proficient working with Google Docs
• Proficient working with Microsoft Word, Excel, and Adobe Pro to create and prepare documents
• Skilled in typing and operating office equipment as required
• Skilled in using correct grammar, spelling, and punctuation
• Adept at dealing with people in a manner which shows sensitivity, tact, and professionalism
• Communicates effectively, clearly, and concisely verbally and in writing
• Attention given to small details for accuracy of information provided
• Knowledgeable in using the principles, theories, and practices of records management

Preferred or trainable/on-the-job qualifications: 

• Professional work experience with GRAMA
• Adobe Pro experience
• Two or more years of professional work experience in an office setting
• Professional experience working with the State's social welfare database system, SAFE
• A Records Officer certification from the State of Utah

About the Role

Location –
195 North 1950 West
Salt Lake City, Utah, 84116
United States
Background Check Required – Yes
Drug Test Required – No
Schedule Code – B - Competitive Career Service

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization. 
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals. 
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency

Become an integral part of a Utah Division working together to keep children safe and strengthen families in our communities. Experience a sense of achievement for a job well done and enjoy work life balance! We offer great health benefits and retirement plans, generous paid time off, and a balanced work schedule to afford quality time spent with your family. 

Benefits Worth Working For.

The Agency

The Division of Child and Family Services (DCFS) is a division within the Utah Department of Health and Human Services (DHHS), whose mission is to keep children safe from abuse and neglect through the strengthening of families. 

For more information about DCFS, click here. 

Supplemental Information

This position may be eligible for a hybrid work schedule, which includes both teleworking (3 days per week) and in-office work (2 days per week). 

The State of Utah requires all employees to physically work inside Utah state boundaries. 

Physical Requirements

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. Special physical demands are not required to perform the work.

Working Conditions

• Risks found in the typical office setting, which is adequately lighted, heated, and ventilated, e.g., safe use of equipment, avoiding trips and falls, observing fire regulations, etc.

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.