FSP Case Manager

About Us & Why We're Hiring

We empower children, youth and families to flourish in vibrant communities.

• Child and Family Guidance Center (CFGC), established in 1962, is a leading provider of community mental health and social services in the San Fernando and Antelope Valleys
• Our mission is to empower children and families to achieve health and well-being through innovative mental health services.
• We serve thousands of children and families annually
• We are inspired by our staff of caring and committed professionals
• We are seeking passionate people to join our team   

If our mission resonates, keep reading.

• As part of our team, you will join us in providing a continuum of prevention, early intervention, and intensive treatment services to children and families.
• We offer services in our offices, at schools, and in homes.
• Together, we seek to create stronger, more resilient communities
• Your role will center around changing lives, extending our reach, deepening our impact, and building meaningful outcomes for those seeking help.
• Join our close-knit team of case managers to make a difference in the lives of low-income children/youth and their families, receiving mental health services in the San Fernando Valley. We are seeking a supportive, creative, and resourceful case manager as an essential member of our clinical team to improve outcomes in the areas of access to community resources that can address family needs and provide support. Intensive orientation, ongoing weekly (1-1.5 hours) supervision, hands-on-training and a small caseload are integral features of the job. Case managers work hand-in-hand with all members of the client's mental health team to develop/monitor a treatment plan in addition to collaborating with staff at local public schools to advocate for appropriate educational services that supports school success. Witnessing our families improve their lives is the most rewarding aspects of this position.

The Position:

We are seeking a full-time Bilingual Case Manager for the Full-Service Partnership (FSP) program. This position reports to the Community Resource Services Director. The FSP Case Manager is primarily responsible for providing in-home case management services to families receiving mental health treatment through the Northridge-based Full Services Partnership Program.

What You’ll Do:

• Accepts case assignment from CRS supervisor, reviews medical record and contact treating therapist to obtain case history and clarify the case management request.

• Meets with family in their home to complete the CRS psychosocial assessment for the purpose of identifying the family’s strengths and needs.
• Develops a case management treatment plan that will address the concerns of both the family and the treatment team (treating therapist, psychiatrist).
• Interfaces with community agencies through phone contact, community meetings and/or site visits to locate organization that offer services requested by the family, determine that the services are culturally sensitive and adequate to address the family’s unique needs.
• Facilitates parent’s acquisition of knowledge through the use of educational materials, such as brochures, books, and videotapes, to increase their understanding of their child’s special needs and their knowledge of successful techniques for managing their child’s mental health symptoms in the home and community.
• Interfaces with community agencies through phone contact, community meetings and/or site visits to locate organizations that offer services requested by the client/family, determine that the services are culturally sensitive and adequate to address the family’s unique needs.
• When the client has mental health symptoms that impact their academic performance, the Family Advocate will complete a comprehensive assessment of their school difficulties.  This assessment will include:  obtaining and reviewing all school records and IEPs, a school observation, and an interview with the child’s teacher.
• When appropriate, the Family Advocate will educate parent on the special education services available through the school system, assist with requesting these services, and monitor the delivery of these services to ensure school success.
• Communicates on-going case management progress with the treatment team.
• Completes clinical documentation in a timely manner of all services provided in accordance with the standards set by the State Department of Mental Health
• Participates in monthly CRS staff meetings, weekly clinical supervision meeting, weekly Full-Service Partnership Team meetings and mandatory Center in-service trainings.
• May perform other duties assigned by Director of Community Resource Services.
• Drives own vehicle as needed.
• Starting salary: $21.00 - $24.00 per hour (additional years of successful related experience will be considered)

 Qualifications:

• Must be Bilingual in Spanish and English.
• Preferred 2+ years of case management or other relevant experience.  
• Experience with locating support services for low-income children and families.
• Must have a good sense of judgment as pertaining to the position.  
• Must be able to prioritize and plan work activities and use time effectively. 
• Must be a self-starter and be able to work independently.
• Must be able to maintain confidentiality.  

Hours:

• 9:30 am - 6:00 pm *evenings required based on client need*
• 40 hours a week

Education Required:

• BA/BS in Social work or related field

We’re building a diverse, inclusive team

• You’re welcome here. We want CFGC to reflect the diversity of our community and flourish together.
• CFGC is committed to Diversity & Inclusion and strives to create a diverse, welcoming and supportive workplace.

CFGC promotes professional development and a healthy work-life balance

• Educational Assistance Reimbursement
• Great training/learning opportunities
• Supportive, friendly work environment that prioritizes YOU
• Work-life balance – flexible time off policies
• Committees and workgroups that always strive to make CFGC’s workplace culture the best it can be.
• Premier Benefits including medical, dental, vision, life insurance, identity theft protection, Tickets at Work discount services, and even pet insurance policies!
• Employees in this role may be eligible for the Public Service Loan Forgiveness (PSLF) program

*This job posting includes a summary of duties, responsibilities, and qualifications for this position. It is not a complete job description and is subject to change based on the needs of the center.