Foster Care Program Manager

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul.  As a Foster Care Program Manager, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Responsible for comprehensive case process from intake, case assignment, foster family assessment, placement, and family supervision to case closure including post placement support services;
• Provide regularly scheduled formal and informal supervision to staff and interns;
• Regularly assess each supervisor’s systems of reviewing cases and their status with the case managers to ensure that quality assessments occur;
• Supervise staff consistent with job requirements, program and agency expectations, DHS licensing requirements, DHS contract, MSA (if applicable) and COA standards;
• Ensure agency policies and procedures are enforced through completion of staff evaluations, conference requests, time sheets and reimbursement vouchers and other relevant documentation;
• Maintain programming in accordance with project team approved on-line service manuals;
• Ensure that outcome measures of DHS and other contracts are met in a timely and effective manner;
• Manage staffing and vacation schedules to ensure adequate coverage and availability of services;
• Ensure effective operations through recruitment, selection, training and orientation of new staff;
• Oversee coordination of case distribution assignments in a fair and equitable manner;
• Responsible for building a cohesive team and maintain positive staff morale;
• Participate in program and agency committees that address service delivery systems an implement program development;
• Maintain awareness of current trends, theories, state licensing regulations, legislation and practices through review of professional journals and literature, participation in relevant educational forums and regular involvement with DHS;
• Maintain, enhance and develop positive and professional relationships with referral sources, community agencies, courts and individuals.
• Participate in community forums as relevant to job responsibilities;
• Lead new opportunities for foster care growth in the program area;
• Develop and maintain Foster Care and Treatment Foster Care on-line operating manuals;
• Participate in the preparation of the annual budget, goals, scorecards and objectives;
• Work in collaboration with other program staff to ensure effective coordination of services between foster care, licensing, counseling and adoption units;
• Participate in and ensure that on-call system meets program needs;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• Bachelor’s degree in Social Work, Human Services or equivalent field of study from an accredited college with four (4) years of experience in child welfare or Master’s degree in Human Services, Social Work or related field of study from an accredited college two (2) years of experience in child welfare;
• At least one (1) year of supervisory experience;
• Demonstrated ability with providing excellent clinical, therapeutic, and crisis intervention skills;
• Obtain and maintain the appropriate professional licensure and registration
• Excellent verbal and written communication skills;
• Must exhibit an ability to apply the principles of logic and critical thinking with problem solving;
• Work well under pressure and adaptable to change;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.
  

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities 
• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks) 
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program 
• Employer paid long-term disability and group term life insurance

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