Family Support Specialist

Status: Full Time Hourly                 

FLSA Classification: Non-Exempt

Summary of the Position:  Family Support Specialist is to deliver quality community-based services while utilizing Youth Advocate Programs mission and core principals. This professional will be available to provide services 24 hours a day, 7 days a week, as part of an adjusted time schedule. Each specialist is required to work a minimum 15–20-hour work week with most of these hours being billable or face-to-face intervention. The number of weekly hours of face-to-face intervention assigned to each family will be determined by case complexity and individual needs. It is anticipated a family referred to the program will receive approximately 2-5 hours of face-to-face intervention weekly.

• Develop individualized service plans incorporating the identified goals provided in the initial referral.
• Assist with the innovative coordination and implementation of community-based services while working closely with social agencies, hospitals, clinics, schools, and community resources.
• Provide counseling, support, advocacy, and service coordination with families working both individually and as part of a team.
• Report special, unusual, or critical incident reports, update Director and CYF caseworker on all participant activities and situations.
• Provide consultation to families and involved professionals.
• Assist with monthly meetings for all participants and teams.
• Complete typed and written assessments, closings/aftercare plans and daily progress notes in additional to weekly billing documents.

Qualifications/Requirements:  

• Bachelor's degree in Social Work, Human Services, Psychology, or related field is preferred (or equivalent experience)
• 1 to 2 years of experience in family support and case management
• Knowledge of community resources and family-centered service practices and supports.
• Experience in crisis intervention, conflict resolution, or family support services preferred.
• Strong communication and organizational skills with attention to detail in case documentation. 
• Ability to work independently and manage a flexible schedule.
• Proficient in Microsoft Office suite and basic computer knowledge; experience using an electronic health record system is a plus.
• Bilingual (Spanish/English) skills are a plus.
• Valid driver's license, acceptable driving record, and reliable transportation.
• Ability to participate in an on-call rotation and provide services outside traditional business hours as needed.

Benefits Available: 

• Medical/Prescription
• Dental
• Vision
• Short Term Disability
• UNUM Supplemental Insurance
• Employee Assistance Program
• 403(b) Retirement Savings Plan
• Pet Insurance
• Paid time off 
• Paid Holidays
• Direct Deposit 
• Weekly Pay
• Flexible Schedule

Youth Advocate Programs, Inc. is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment based on individual merit, skills, and qualifications, without regard to race, age, color, ancestry, national origin, religion, sex, military or veteran status, or disability or any other status protected by the laws or regulations in the locations where YAP operates. YAP will not tolerate discrimination or harassment based on any of these characteristics.

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