Provides professional, intensive, specialized continuing case management services involving concentration in the areas of child and adult welfare; performs a broader scope of duties requiring routine utilization of greater professional knowledge and independent application of professional skill; performs other duties as assigned.
Make a Difference Where It Matters Most
Join a collaborative and mission-driven Child Protective Services team dedicated to strengthening families, protecting children, and supporting one another through meaningful work.
At Henrico CPS, we value:
Team collaboration and peer support
Trauma-informed and family-centered practice
Professional growth and continuous learning
Respect for diverse perspectives and work styles
Innovation that helps staff focus on people, not paperwork
Our Department also offers an AI-powered assistant designed specifically for frontline professionals, helping reduce administrative burden and saving staff up to 8 hours per week so they can focus on human-centered support and engagement.
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What You’ll Do
Child Protective Services Practice
Conduct CPS family assessments and investigations
Engage children, families, schools, law enforcement, medical professionals, attorneys, courts and other community partners
Use a trauma-informed and child-centered approach in all interactions, completing trauma screenings and CANS assessments
Assess safety, risk, and protective factors to support informed decision-making
Transfer cases for ongoing services when appropriate
Participate in Multi-Disciplinary Team meetings & joint investigations with law enforcement and licensing authorities
Coordinate and participate in Family Partnership Meetings
Prepare affidavits, petitions, and court reports, Provide testimony in civil and criminal proceedings
Maintain accurate, timely, and high-quality records in our CCWIS (OASIS)
Additional Responsibilities
Provide child welfare on-call coverage approximately 14 nights annually (when fully staffed)
Participate in shelter team operations during emergency response activations
Assist with additional assignments and special projects as needed
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What We’re Looking For
We are seeking professionals who demonstrate:
Strong critical thinking and sound judgment
Compassionate and effective communication skills
Ability to manage complex and emotionally demanding situations
Strong organizational and time-management abilities
Commitment to teamwork, accountability, and continuous improvement
Ability to work independently while remaining highly collaborative
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Ideal Knowledge & Experience
Successful candidates will bring knowledge of:
Child welfare casework philosophy, methods, and best practices
Trauma-informed care and child/family dynamics
Current social, economic, and behavioral health concerns
Federal and state child welfare laws and regulations
Community resources and service systems
Report writing, documentation, and courtroom procedures
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Why Henrico CPS?
Collaborative and supportive team culture
Opportunities for peer learning and professional development
Meaningful work with direct community impact
Innovative tools that reduce administrative burden
A workplace that values both accountability and employee well-being
If you are passionate about protecting children, supporting families, and working alongside a dedicated team of professionals, we encourage you to apply.
Positions from this posting may be filled as a Senior Family Services Specialist or Family Services Specialist II depending on the qualifications of the successful applicant and the needs of the organization at the time of hire.
For a Senior Family Services Specialist ($74,222.17 - $136,535.17): Four (4) year degree in a relevant human services field in accordance with VA Code § 63.2-219 and three (3) years of relevant social work experience; OR any equivalent combination of experience and training which provides the necessary knowledge, skills, and abilities.
For a Family Services Specialist II ($64,483.19 - $118,619.86): Four (4) year degree in a relevant human services field in accordance with VA Code § 63.2-219 and two (2) years of relevant social work experience; OR any equivalent combination of education, experience and training which provides the necessary knowledge, skills and abilities.
Valid driver's license to perform assigned duties at various locations.
Successful completion of all training requirements established pursuant to the VA 63.2-208. Standards for personnel.
Central Registry Check and Criminal history record check and fingerprinting of all employees in authorized and hourly safety sensitive positions.