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Family Services Specialist I/II - Embedded Site (OKDHS Only)

Oklahoma Human Services
2 hours ago
Full-time
Remote friendly (Tulsa, Oklahoma, United States)
United States
$37,440 - $40,248 USD yearly
Bachelor's

Family Services Specialist I/II

This position is for current OKDHS employee's only.

This position is located in Tulsa, Oklahoma.

Annual Salary:

Travel is occasional. Must possess a valid driver's license and maintain required car insurance.

Days worked will be Monday through Friday, 8:00 AM to 5:00 PM, and will require remote/in-the-field work.

 

Minimum Qualifications:

Level I: 

  • Education and Experience requirements consist of two years of clerical office work in a business, public sector, or social work environment;
  • OR an equivalent combination of education and experience, substituting thirty semester hours of college for each year of the required experience. 

Level II: 

  • Education and Experience requirements consist of a bachelor’s degree;
  • OR an associate’s degree plus two years of clerical office work in a business, public sector, or social work environment
  • OR an equivalent combination of education and experience, substituting one additional year of experience in professional business, public sector, or social work environment for each year of the bachelor’s degree. 
  • OR two (2) years of experience as a Family Services Specialist.

Job Responsibilities

  • Demonstrates customer service, flexibility, and organizational skills while working in a
    fast-paced environment.
  • Assesses the needs of individuals and determine eligibility for SNAP, Child Care and Medical programs.
  • Interviews clients in an office setting, via phone or by telework.
  • Works cases and provides services for individuals and their families.
  • Evaluates the needs of individuals and families and make referrals to appropriate community resources.
  • Compiles data, completes documentation, and enters data electronically to determine client eligibility.
  • Interprets and applies policy and procedures, provides clear documentation of casework, and independently performs complex tasks.
  • Participates in individual and staff conferences.
  • Must attend all mandatory training associated with the position.

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If you have questions, please contact DHS.Careers@okdhs.org

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service

Announcement Number: 26-JD081

83004351/JR58952