Family Advocate

Rooftop of Virginia CAP 
Job Description 
Position:   Family Advocate        
Duration: Fulltime – 12 Months        
Supervised By: Family Engagement and ERSEA Manager    
I. 
OBJECTIVE: 
Department: Head Start 
Pay Grade: H3 Non-Exempt 
Supervises: No One 
Provide case management to families with children enrolled in the child development centers by 
maintaining Family Partnership Agreements through individual meetings and home visits; support parents in 
attaining their goals and achieving self-sufficiency while identifying qualifying families for the Whole Family 
Approach. 
II. 
III. 
RESPONSIBILITIES & DUTIES: 
A. Case Management  –      Data Entry - 
Family Services Information/Events - - - - 
Family Partnership Agreements 
Physicals/Immunizations and all other Health Information 
Contacts, Custody Papers 
Monitors attendance (Rilya Wilson Act) 
B. ERSEA (Eligibility, Recruitment, Selection, Enrollment, and Attendance) 
a. Perform annual procedures for recruitment 
b. Assists parents in completion of application if necessary 
c. Assists in recruitment fair 
d. Establishes relationships with local school systems and community agencies 
e. Monitors attendance for children 
C. Parent Involvement 
D. Performing duties requested by Supervisor, Head Start Director, COO, and CEO.  
UNIVERSAL STANDARDS: 
A. Communication 
1. Ability to communicate (in-person and electronically) with staff, superiors, community officials, families 
effectively and appropriately. 
B. Cultural Competence and Ethics 
1. Positive, caring and supportive attitude characterized by understanding and non-judgmental 
commitment to participant families, coworkers, superiors, and all other persons with whom interaction 
occurs. 
2. Comply with all Standards of Conduct and Confidentiality Policies as these are considered of the utmost 
importance in working with community residents. 
C. Organization 
1. Ability to manage time, energy and workspace well in order to accomplish all assigned tasks successfully. 
D. Reporting 
1. Ability to complete weekly, monthly, quarterly, and yearly reports. 
a. Weekly – Family Contacts, Attendance Reports 
b. Bi-Weekly - Timesheet  
c. Monthly – Family Services Summary Report, End of Month Reports 
d. Quarterly – PIR 
e. Yearly – PIR 
E. Health and Safety 
1. Ability to squat, sit, stand, walk, bend, stoop, reach, hear, see, speak, and lift and/or carry at least 40lbs. 
2. Knowingness of possibility to exposure of blood, bodily fluids, or tissues 
3. Knowingness of possibility to exposure of communicable diseases   
F. Technology 
1. Microsoft Office (Word, Excel, etc.) proficient. 
2. Willingness to train in program and agency data management systems  
G. Professionalism 
1. Ability to casually present oneself. 
2. Accountability – Timely, Attendance 
3. Team Oriented 
4. Possess problem solving skills.  
5. Continue to expand knowledge by attending trainings, etc. 
IV. 
V. 
VI. 
EDUCATIONAL REQUIREMENTS: 
A.   45 CFR §1302.91(e)(7) A program must ensure family services staff who work directly with families on the  
family partnership process…have, within 18 months of hire, at a minimum, a credential or certification in  
social work, human services, family services, counseling or a related field.  
B.  Willingness to complete/continue trainings/certifications 
ADDITIONAL KNOWLEDGE & COMPETENCIES: 
A.  Knowledge of the Head Start Parent, Family, Community Engagement Framework and Relationship Based   
Competencies for Early Childhood Professionals   
ADDITIONAL REQUIREMENTS: 
Comply with all background checks required by the program. 
Valid Virginia Driver’s Licenses may be required 
* Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or 
responsibilities that are required of the employee for this job. Duties, responsibilities, activities, assigned location, and 
hours of work, may change at any time with or without notice. 
Name: _________________________________________ Date: _____________________________ 
AN EQUAL OPPORTUNITY EMPLOYER