Facilitator/Content Coach Specialist II - OPT
Bachelor's
Job Details: Job Location: Corporate Facility - Oklahoma City, OK, Position Type: Full Time, Salary Range: Undisclosed, Travel Percentage: Up to 50% , Job Shift: Day, Public Strategies Overview
Public Strategies (PS) is a nationally respected consulting, project management, and marketing firm based in Oklahoma City. We provide innovative solutions for federal, state, and local clients, including project and program management, training and technical assistance, technology, event management, research and evaluation, video production, and strategic communications. We also deliver research-informed direct services to financially vulnerable Oklahomans, with a focus on strengthening families and improving employment opportunities.
We are a collaborative team of thinkers, creatives, strategists, communicators, builders, researchers, and change agents committed to touching lives, driving change, and doing good well.
Position Summary
The Facilitator/Content Coach Specialist II is responsible for providing support to programs within the division of Public Strategies that develops, informs and implements strategies and interventions in a broad range of areas working with low income and disadvantaged families including: Work Ready Oklahoma (WRO) efforts focused on workforce development, employment partnerships and placement, adult education, vocational and skills-based job training, job readiness, executive function, the science of Hope, and other activities to improve economic self-sufficiency.
The Facilitator/Content Coach Specialist II will work in group settings, on camera and online to reinforce skills in workshops delivered statewide via distance learning. In collaboration with the Statewide System TA team, the Facilitator/Content Coach Specialist II will provide information on how to improve client experience in the local site workshops. They will be responsible for documenting all communication with and services provided to sites and making this information available for reporting purposes.
Essential Job Functions
Facilitate Online Workshops with multiple sites
Develop new resources to enhance current workforce development program
Support sites on implementing and improving the onsite workshop experience
Constantly improve training content and strategies to improve client engagement and workshop experience.
Strong interpersonal skills, able to seamlessly relate to all cultures and lived experiences
Develop content to enhance online experience of 21 sites statewide.
Develop content for best practices for sites to improve engagement and outcomes
Lead small group discussions that reinforce workshop content and generate insight into continued learning.
Reinforce curriculum and individual plans with participants using online platform
Collaborate with statewide sites and training teams to develop and maintain client engagement enhance training experiences for participants and statewide service teams.
Develop and edit online scripts for trainings
Coach, guide, and support sites on the training and employment pathway strategies that best supports client goals for self-sufficiency
Assist online with developing resumes and cover letters, identify opportunities for employment and assist with the application and interview process
Utilize research results on participant responses to the workshop content and activities to improve program in collaboration with program staff and leaders
Assist with other activities that help program participants with job search and learning activities, as needed
Coordinate daily and weekly training schedules
Other duties as assigned
Qualifications: Education/Training
Bachelor’s degree related experience in Communications, Business, Human Relations, Social Work or related field, required
Four years of equivalent experience will be considered in lieu of education
Experience
Minimum 1 year of relevant experience
On camera facilitation
Experience with online presentation platforms
On camera, television, teleprompter and/or broadcast studio experience, required
Experience with community and/or family engagement within low-income communities, preferred
Working with people of diverse populations, preferred
Experience working in a mentoring or advising role, preferred
Experience with online webinar platforms facilitation
Candidates must provide evidence of experience, talent reels, required
Skills, Knowledge, and Abilities
On camera and live studio delivery experience including working with studio technology, required
Must provide evidence of ability to develop/create program content.
Online webinar platform facilitation
Strong communication and writing skills, proficiency in Microsoft Office applications, program evaluation or development experience, required
Scriptwriting and scriptwriting software experience, preferred.
Ability to work a flexible schedule, including evenings and weekends when required
Ability to demonstrate motivational interviewing techniques, preferred
Must be flexible and able to work in a fast-paced environment, required
Must be very comfortable with all mediums of public speaking (in person, online and on camera) and be able to communicate ideas, advice, feedback and critiques professionally and concisely in individual and group settings, required
Knowledge of workforce or industry trends in Oklahoma is highly recommended
Understanding of human service programs to strengthen low-income families and the lived experience of financially vulnerable individuals, preferred
Frequent travel statewide 30 – 40%, including overnight
Moderate domestic travel, including via air
Maintain a valid Driver’s License
Must be able to drive to locations around the state
Must be comfortable working in a studio setting, which includes cameras, lights and diverse technology.
Public Strategies (PS) is a nationally respected consulting, project management, and marketing firm based in Oklahoma City. We provide innovative solutions for federal, state, and local clients, including project and program management, training and technical assistance, technology, event management, research and evaluation, video production, and strategic communications. We also deliver research-informed direct services to financially vulnerable Oklahomans, with a focus on strengthening families and improving employment opportunities.
We are a collaborative team of thinkers, creatives, strategists, communicators, builders, researchers, and change agents committed to touching lives, driving change, and doing good well.
Position Summary
The Facilitator/Content Coach Specialist II is responsible for providing support to programs within the division of Public Strategies that develops, informs and implements strategies and interventions in a broad range of areas working with low income and disadvantaged families including: Work Ready Oklahoma (WRO) efforts focused on workforce development, employment partnerships and placement, adult education, vocational and skills-based job training, job readiness, executive function, the science of Hope, and other activities to improve economic self-sufficiency.
The Facilitator/Content Coach Specialist II will work in group settings, on camera and online to reinforce skills in workshops delivered statewide via distance learning. In collaboration with the Statewide System TA team, the Facilitator/Content Coach Specialist II will provide information on how to improve client experience in the local site workshops. They will be responsible for documenting all communication with and services provided to sites and making this information available for reporting purposes.
Essential Job Functions
Facilitate Online Workshops with multiple sites
Develop new resources to enhance current workforce development program
Support sites on implementing and improving the onsite workshop experience
Constantly improve training content and strategies to improve client engagement and workshop experience.
Strong interpersonal skills, able to seamlessly relate to all cultures and lived experiences
Develop content to enhance online experience of 21 sites statewide.
Develop content for best practices for sites to improve engagement and outcomes
Lead small group discussions that reinforce workshop content and generate insight into continued learning.
Reinforce curriculum and individual plans with participants using online platform
Collaborate with statewide sites and training teams to develop and maintain client engagement enhance training experiences for participants and statewide service teams.
Develop and edit online scripts for trainings
Coach, guide, and support sites on the training and employment pathway strategies that best supports client goals for self-sufficiency
Assist online with developing resumes and cover letters, identify opportunities for employment and assist with the application and interview process
Utilize research results on participant responses to the workshop content and activities to improve program in collaboration with program staff and leaders
Assist with other activities that help program participants with job search and learning activities, as needed
Coordinate daily and weekly training schedules
Other duties as assigned
Qualifications: Education/Training
Bachelor’s degree related experience in Communications, Business, Human Relations, Social Work or related field, required
Four years of equivalent experience will be considered in lieu of education
Experience
Minimum 1 year of relevant experience
On camera facilitation
Experience with online presentation platforms
On camera, television, teleprompter and/or broadcast studio experience, required
Experience with community and/or family engagement within low-income communities, preferred
Working with people of diverse populations, preferred
Experience working in a mentoring or advising role, preferred
Experience with online webinar platforms facilitation
Candidates must provide evidence of experience, talent reels, required
Skills, Knowledge, and Abilities
On camera and live studio delivery experience including working with studio technology, required
Must provide evidence of ability to develop/create program content.
Online webinar platform facilitation
Strong communication and writing skills, proficiency in Microsoft Office applications, program evaluation or development experience, required
Scriptwriting and scriptwriting software experience, preferred.
Ability to work a flexible schedule, including evenings and weekends when required
Ability to demonstrate motivational interviewing techniques, preferred
Must be flexible and able to work in a fast-paced environment, required
Must be very comfortable with all mediums of public speaking (in person, online and on camera) and be able to communicate ideas, advice, feedback and critiques professionally and concisely in individual and group settings, required
Knowledge of workforce or industry trends in Oklahoma is highly recommended
Understanding of human service programs to strengthen low-income families and the lived experience of financially vulnerable individuals, preferred
Frequent travel statewide 30 – 40%, including overnight
Moderate domestic travel, including via air
Maintain a valid Driver’s License
Must be able to drive to locations around the state
Must be comfortable working in a studio setting, which includes cameras, lights and diverse technology.