Executive Director of Residential Services

Job DetailsJob Location: Beckley Campus & CBS Offices - Beckley, WV 25801Position Type: Full-TimeEducation Level: 4 Year DegreeSalary Range: $65,000.00 - $74,000.00 SalaryTravel Percentage: NegligibleJob Shift: DayJob Category: ManagementMake a Difference Every Day

Executive Director of Residential Services

Burlington United Methodist Family Services (BUMFS) is seeking an experienced, compassionate, and mission-driven Executive Director of Residential Services to provide leadership, oversight, and strategic direction for our residential treatment programs.

Why This Role Matters

At Burlington United Methodist Family Services, you won’t just manage programs—you’ll transform lives.

As the Executive Director of Residential Services, you will lead a team dedicated to providing safe, therapeutic, and nurturing environments for youth in our care. Your leadership will directly impact the quality of services, staff development, program excellence, and positive outcomes for vulnerable children and families.

Our mission is simple but powerful: Prevent harm. Provide hope. Empower futures.

What You'll Do

You’ll serve as a key leader responsible for ensuring exceptional care, operational excellence, and regulatory compliance across residential services.

Leadership & Program Oversight



Provide overall leadership and management of assigned residential campus operations


Ensure compliance with state licensing, accreditation, Medicaid, and regulatory requirements


Lead and support residential staff to promote excellence in service delivery


Participate as a member of Burlington’s Management Team and advisory committees


Monitor program quality and implement continuous improvement initiatives


Respond to emergency situations and provide leadership support as needed



Operations & Financial Management



Assist in developing and monitoring departmental budgets


Implement action plans to address budget variances


Ensure Medicaid-compliant billing and documentation requirements are met


Oversee campus facilities and grounds to maintain safety and compliance standards


Identify and address operational and regulatory risks



Staff Development & Supervision



Recruit, develop, and retain qualified residential personnel


Ensure staff receive required orientation, training, and professional development


Foster accountability, teamwork, and a culture of excellence


Provide supervision and leadership to residential management and direct care teams



Community & Organizational Engagement



Build strong relationships with community partners, agencies, churches, and stakeholders


Support fundraising, public relations, and donor engagement efforts


Promote collaborative partnerships that strengthen services and advocacy efforts


Represent Burlington professionally within the community



What You Bring

A passion for serving youth and families combined with strong leadership and operational expertise.

Core Skills & Strengths



Exceptional leadership and team-building abilities


Strong managerial and supervisory experience


Ability to inspire staff while maintaining accountability


Excellent communication and interpersonal skills


Strong decision-making and problem-solving abilities


Ability to remain calm and effective during crisis situations


Knowledge of residential treatment, social work practices, and behavioral health services


Commitment to quality care, compliance, and organizational excellence



What the Job Requires

Education & Experience



Bachelor's degree required


Master's degree in Social Work, Human Services, or related field preferred


Minimum of ten years of relevant leadership and residential services experience preferred


Experience managing multidisciplinary teams and complex programs



Additional Requirements



Valid driver's license required


Ability to obtain and maintain a food handler's card


Completion of all required agency training


Availability to respond to emergencies as needed


Ability to serve as a positive role model for youth and staff



Physical & Environmental Requirements

This role includes both office and campus-based responsibilities:



Frequent movement throughout residential facilities and campus grounds


Regular use of communication and documentation systems


Ability to travel as needed


Occasional lifting of up to 30 pounds


Ability to participate in crisis intervention and required safety training


Ability to remain alert and responsive in emergency situations



Our Culture & Values

We are more than a workplace—we are a mission-driven community grounded in:

Collaboration & Teamwork

Working together to solve challenges and strengthen outcomes.

Respect & Dignity

Treating every individual with compassion, professionalism, and acceptance.

Empathy & Compassion

Creating environments where youth, families, and staff can thrive.

Accountability & Integrity

Taking ownership of decisions, results, and continuous improvement.

Trust & Transparency

Building relationships through honesty, ethics, and professionalism.

Excellence in Service

Striving every day to provide the highest quality care and support.

You'll join a team that believes every child deserves safety, stability, and the opportunity to succeed.

Why Join BUMFS?



Meaningful, purpose-driven work


Executive leadership opportunity


Competitive salary and benefits


Ongoing professional development


Collaborative and supportive leadership team


Opportunity to shape programs and impact lives


Mission-focused culture committed to serving West Virginia youth and families



Ready to Make an Impact?

If you are an experienced leader who is passionate about serving vulnerable youth, building strong teams, and advancing quality residential services, we want to hear from you.

Apply today and help create brighter futures for the children and families we serve.

 

BUMFS Inc. is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 
QualificationsEducation level: 



Bachelor's degree required


Master’s degree and training in social work administration preferred 



Experience:  



At least ten years' experience related to the duties and responsibilities specified