EMR Program Specialist VI

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: EMR Program Specialist VI 
Job Title: Program Specialist VI 
Agency: Health & Human Services Comm 
Department: Professional Cred Enfmnt 
Posting Number: 21603 
Closing Date: 10/01/2026 
Posting Audience: Internal and External 
Occupational Category: Healthcare Support 
Salary Range: $5,098.66 - $8,304.83 
Pay Frequency: Monthly
Salary Group: TEXAS-B-23 
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 10% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Exempt 
Facility Location:  
Job Location City: LUBBOCK 
Job Location Address: 6302 IOLA AVE 
Other Locations: Abilene; Alamo; Alice; Alpine; Alvin; Amarillo; Anahuac; Andrews; Angleton; Anson; Aransas Pass; Archer City; Arlington; Athens; Atlanta; Austin; Bacliff; Ballinger; Bandera; Bastrop; Bay City; Baytown; Beaumont; Bedford; Beeville; Bellville; Big Spring; Boerne; Bonham; Borger; Bowie; Brady; Breckenridge; Brenham; Brownfield; Brownsville; Brownwood; Bryan; Burnet; Caldwell; Cameron; Canton; Canutillo; Carlsbad; Carrizo Springs; Carrollton; Carthage; Center; Centerville; Childress; Clarksville; Cleburne; Cleveland; Coldspring; Columbus; Conroe; Copperas Cove; Corpus Christi; Corsicana; Crockett; Crosby; Crystal City; Cuero; Cypress; Daingerfield; Dallas; Decatur; Del Rio; Denton; Dickinson; Dumas; Duncanville; Eagle Pass; Eastland; Edinburg; El Paso; Elgin; Elsa; Ennis; Fabens; Falfurrias; Floresville; Fort Stockton; Fort Worth; Fredericksburg; Gainesville; Galveston; Garland; Gatesville; Georgetown; Giddings; Gilmer; Goliad; Gonzales; Graham; Granbury; Grand Prairie; Grapevine; Greenville; Hallettsville; Hamilton; Harlingen; Haskell; Hearne; Hemphill; Hempstead; Henderson; Hereford; Hillsboro; Hondo; Houston; Humble; Huntsville; Hurst; Irving; Jacksonville; Jasper; Johnson City; Jourdanton; Karnes City; Katy; Kaufman; Kerrville; Killeen; Kingsville; Kingwood; Kirbyville; La Grange; Lake Jackson; Lake Worth; Lamesa; Lampasas; Lancaster; Laredo; Levelland; Lewisville; Liberty; Linden; Littlefield; Livingston; Llano; Lockhart; Longview; Lubbock; Lufkin; Lumberton; Madisonville; Marble Falls; Marfa; Marlin; Marshall; Mcallen; Mckinney; Mercedes; Meridian; Mesquite; Mexia; Midland; Mineola; Mineral Wells; Mission; Monahans; Mount Pleasant; Mount Vernon; Nacogdoches; Navasota; New Boston; New Braunfels; Odessa; Orange; Palestine; Pampa; Paris; Pasadena; Pearland; Pearsall; Pecos; Perryton; Pharr; Pittsburg; Plainview; Plano; Pollok; Port Arthur; Port Lavaca; Presidio; Quitman; Raymondville; Refugio; Richardson; Richmond; Rio Grande City; Robstown; Rockwall; Rosenberg; Round Rock; Rowlett; Rusk; San Angelo; San Antonio; San Benito; San Juan; San Marcos; San Saba; Schertz; Seguin; Seminole; Seymour; Sherman; Silsbee; Sinton; Snyder; Socorro; Sonora; South Houston; Stephenville; Sugar Land; Sulphur Springs; Sweetwater; Taylor; Temple; Terrell; Texarkana; Texas City; The Woodlands; Tomball; Trinity; Tyler; Uvalde; Van Horn; Vernon; Victoria; Waco; Washington; Watauga; Waxahachie; Weatherford; Webster; Weslaco; Wharton; Wichita Falls; Woodville; Zapata 
MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS 
 
 
 

Job Description:

EMR Program Specialist VI

Starting market rate salary: $78,247.51

The Employee Misconduct Registry (EMR) Coordinator serves as the subject matter expert in all aspects of Abuse, Neglect, and Exploitation (ANE) investigations.  This position develops, organizes, plans, and conducts all EMR related program activity and services. This position reviews and determines whether ANE allegations meet the definition of reportable conduct.  This position prepares written methodology documents and may be required to testify at hearings.  This position provides advanced consultative services and technical assistance to program staff, governmental agencies, community organizations, and the public.

This position reports to the Credentialing and Registry Enforcement Manager, with considerable latitude for the use of initiative and independent judgement.

Essential Job Functions:

Read, understand, and apply TAC definitions for Abuse, Neglect, Exploitation investigations in state hospitals, nursing facilities, assisted living facilities, day activity health service providers, intermediate care facilities for individuals with intellectual disabilities, state supported living centers, home and community support services agencies, home health and hospice agencies, prescribed pediatric extended care centers, home and community-based service providers, Texas home living providers, consumer directed services, private psychiatric hospitals, residential child care facilities, private mental hospitals, crisis stability units, and financial management service agencies. 

Effectively communicates investigation findings and related recommendations to stakeholders both verbally and in writing, including detailed reporting of findings through written methodology documents.

Provides high level advice and counsel by interpretation of state laws/regulations, policies, procedures, regulation and standards for applicable entities, referred individuals, administrators/directors, provider organizations, department legal staff, other agency staff statewide, and the public.

Ensures due process is provided timely for all perpetrators, including conducting Informal Reviews and participating in formal hearings as required.

Tracks program performance reports and recommendations appropriate changes or improvements to current EMR processes.   

Maintains the integrity of the EMR and makes timely and accurate registry entries.

Serves as the primary point of contact for all SEMARC (search engine for multi-agency reportable conduct) inquiries.

May serve as team lead in the absence of the team lead by providing direction to others.    

Knowledge Skills Abilities:

Ability to gather, assemble, correlate, and analyze facts, devise solutions to problems, develop and evaluate policies and procedures, prepare reports, to market program(s), and communicate effectively and professionally.

Strong verbal and written communication skills and organizational skills are required.

Ability to manage workload in a fast-paced work environment.

Ability to articulate investigation review findings in a group setting.

Ability to read, interpret, incorporate, and communicate state and federal statute, rules, policies, and procedures.

Ability to regularly testify in hearings on behalf of the agency.

Ability to work with and maintain confidential records, files and information.

Skilled in operating a computer and common office equipment.

Working knowledge of Microsoft Word and Microsoft Excel.

Ability to work under limited supervision with considerable latitude for use of initiative and independent judgement. 

Registration or Licensure Requirements:

N/A 

Initial Selection Criteria:

Graduation from an accredited four-year college or university with major course work in social work, criminal justice, human services, nursing or related field.

A minimum of two years’ experience conducting abuse, neglect, and exploitation investigations regarding individuals with intellectual disabilities, physical disabilities, mental illness and individuals who are elderly.

Experience in a field relating to the agency program.

Experience in program administration.

Additional Information:

Preference given to applicants who have experience conducting investigations with the Texas Health and Human Services (HHSC) Provider Investigations (PI) program and conducting surveys with Health and Human Services Long Term Care Regulatory Survey Operations. 

MOS Code:

No direct military equivalent. Note: There may be no military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position. All active duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position 

HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.

I-9 Form - Click here to download the I-9 form.

In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Top 10 Tips for Success when Applying to Jobs at HHSC and DSHS

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans:

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework.  Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.