Director of Outpatient Service
Paving the Way Multi-Service Institute
Remote friendly (District of Columbia, United States)
Full-time
2 hours ago
Master's
$90,000 - $105,000 USD yearly
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Employee discounts
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Parental leave
- Training & development
- Tuition assistance
- Vision insurance
- Wellness resources
Director of Outpatient Services
Drive Clinical Excellence. Strengthen Operations. Expand Access to Care.
At Paving the Way MSI (PTWMSI), you will lead a mission-driven outpatient behavioral health clinic, develop clinicians, improve access to treatment, and build reliable systems that support quality care.
Position Summary
As our Director of Outpatient Services, you will serve as the designated Clinical Administrator for our Free-Standing Mental Health Clinic (FSMHC) under DC DBH Chapter 30. Reporting to the CEO, you will lead daily clinic operations, supervise approximately 7–9 clinicians, provide direct treatment, and ensure timely, high-quality clinical documentation. You will collaborate with the Director of Clinical Services on organization-wide standards while retaining responsibility for daily outpatient operations.
Why Leaders Choose PTWMSI
- Meaningful leadership supporting individuals and families
- Collaborative, mission-driven environment and growth opportunities
- Medical, dental, and vision coverage; EAP; employer-paid life insurance
- FSA/HSA options, generous paid time off, and 401(k) employer match
- Motivosity recognition, Lifestyle Spending Account, and potential HRSA loan repayment eligibility (position dependent)
What You'll Do
- Lead clinic scheduling, referrals, intake, waitlists, staffing, admissions, transfers, discharges, and continuity of care.
- Supervise and coach approximately 7–9 clinicians, provide required individual supervision, and support training, evaluations, and professional development.
- Provide assessments, psychotherapy, treatment planning, and other services within your license; planning target: 10–12 completed clinical sessions weekly with approximately 10–15 active consumers, adjusted for clinical and leadership needs.
- Review notes, assessments, treatment plans, and discharge documentation; complete appropriate co-signatures and address deficiencies promptly.
- Monitor access, productivity, engagement, outcomes, documentation timeliness, and consumer concerns; use data to improve clinic performance.
- Support clinical risk assessment, crisis response pathways, mandated reporting, and coordination with psychiatric providers.
- Maintain readiness for DC DBH Chapter 30, Medicaid, accreditation, and internal quality standards; partner with QA, Compliance, HR, billing, and credentialing teams.
- Improve workflows, address operational barriers, and support responsible outpatient service growth.
Required Qualifications
- Master's degree or higher in Social Work, Counseling, Psychology, Marriage and Family Therapy, or a related clinical field.
- Active, independent DC behavioral health license qualifying you to serve as a Chapter 30 Clinical Administrator.
- At least three years of relevant behavioral health experience, including assessment and direct treatment.
- Demonstrated clinical supervision and outpatient/program operations experience, including documentation review and performance feedback.
- Eligibility to supervise assigned disciplines; DC LICSW required if personally supervising LGSWs providing psychotherapy.
- Strong clinical judgment, organizational skills, and proficiency with EHRs and performance data.
Preferred: Experience with DC DBH Chapter 30, Medicaid, outpatient operations, chart audits, and accreditation readiness.
Schedule: Full-time; hybrid with onsite leadership and CEO-approved remote work. Onsite coverage and occasional nontraditional hours may be required.
District of Columbia, United States
Hybrid
$90,000 - $105,000 USD yearly