Director of Education and Communty Outreach
SKYLAND TRAIL
1 day ago
Full-time
On-site
Brookhaven, Georgia, United States
Bachelor's, Master's
Job DetailsJob Location: Main Campus Locations - Atlanta, GA 30329Position Type: Full TimeEducation Level: Graduate DegreeTravel Percentage: NoneJob Shift: DayJob Category: Education
Education and Outreach Director
Scope: The Education and Outreach Director leads the organization's education program, spanning clinical training, community education, family engagement, and academic partnerships. The role owns program strategy, execution, staffing, budget, and stakeholder relationships and directly supervises the staff who deliver this programming.
Duties:
Clinical Internship Program
Oversee recruitment, interviews, and onboarding of undergraduate, graduate and doctoral-level interns (Clinical Mental Health Counseling, Social Work, MFT, Psychology, Public Health, Psychiatry residents/fellows, and other disciplines), in partnership with Community Educator.
Support Community Educator in managing intern inquiries, application review, and interview scheduling (approximately 200 applicants/year)
Maintain and renegotiate university Memoranda of Understanding (MoUs) and liability insurance documentation
Plan and lead Intern Orientation Day(s) and onboarding requirements across all disciplines
Serve as primary point of contact for 20+ partner universities and programs
Coordinate medical student and Child & Adolescent Psychiatry (CAP) Fellow placements, workstations, and supervision presentations
Offboard interns, including exit surveys and documentation, and maintain the Intern Handbook and related SOPs
Professional Advisory Board (PAB)
Plan and execute two PAB meetings annually with the Marketing team and Chief Medical Officer.
Secure speakers, coordinate event logistics, and apply for continuing medical education (CME) credit
Prepare event materials and speaker honoraria; complete post-event follow-up (evaluations, certificates, accreditation reporting)
Staff Education
Coordinate ongoing clinical and professional development training for adult and adolescent campus staff.
Assess staff training needs and schedule internal/external speakers (approximately 30+ events/year); personally facilitate staff trainings as needed, drawing on direct clinical experience
Apply for and track continuing education (CE) credits across accrediting bodies
Support Research to Practice Grand Rounds, the Evidence Based Care Ambassador Program, and Emory Grand Rounds partnership
Maintain staff training records in accordance with Joint Commission requirements
Community Education
Respond to and coordinate community requests for mental health education from schools, faith communities, corporate partners, and service organizations.
Identify speakers, manage event logistics, and secure CE credit approval across accrediting
Personally facilitate community education presentations as needed
Plan and execute special events (e.g., DCF) in partnership with the Development and Marketing teams
Create an asynchronous training program and track CE credits and approvals
Track attendance, survey data, and budget for all community programming
Family Education & Engagement
Coordinate family-facing education programming.
Oversee family-facing programming: STEP evenings (~40/year) and Weekly Welcome Sessions (~49/year)
Co-facilitate Weekly Welcome Sessions with the Family Peer Support Specialist
Recruit and coordinate STEP speakers; maintain the Online Family Guide and related communications
Respond to family inquiries about programming and resources
Support Family Peer Support Specialist initiatives, including the Spouse and Partner Support Group
Facilitate a psychoeducational family program for each of the 4 tracks
Build and deliver psychoeducational curriculum for each track to give family members understanding of their loved one's symptoms, needs, and behaviors
Cross Departmental Collaboration & Administration
Partner regularly with Adult/Adolescent Clinical, Communications, Development, Research & Outcomes, and Marketing teams.
Attend recurring departmental and organizational meetings (Operations, DEI, R&O, etc.)
Oversee education department budgeting and KPI/MOR tracking
Supervise and manage direct reports, including performance reviews and staff development
Maintain department SOPs and support organization-wide volunteer initiatives
Provide occasional board meeting presentations
The Education and Outreach Director supervises the Education Coordinator, Family Peer Support Specialists, occasional interns, and additional direct reports supporting these initiatives, and assists in select educational programming as outlined above.
Competencies:
The position should have sufficient preparedness in the following areas:
Support other department and organization needs through collaboration, creation, and follow-through
Knowledge of mental illness, treatment modalities, and the clinical philosophy of Skyland Trail
Customer service, effective written and verbal communication skills
Knowledge of safety, risk management, and emergency procedures, CPR/First Aid procedures
Openness to change; forward thinking, flexibility
Benefits include:
9 paid organization-wide holidays
1 paid personal holiday
Accrued PTO
Medical, dental, and vision insurance plans
Employer match toward 403(b) retirement savings account for eligible employees
Employee assistance program for free or reduced financial counseling, mental health counseling, and other confidential professional assistance
As a 501(c) (3) nonprofit organization, Skyland Trail is a Public Service Loan Forgiveness (PSLF) qualified employer. Full-time employees may qualify for the federal student loan forgiveness program
Workplace Culture:
Skyland Trail is a nonprofit mission-focused organization with five campuses in Atlanta and about 250+ employees. Employees work collaboratively in small teams. Cross-departmental committees and working groups help ensure quality and performance improvement. Each and every employee plays an important role in our clients healing and recovery.
Commitment to Community Health:
Skyland Trail values the health of our staff and clients and has taken steps to ensure a healthy campus and community. Please note that Skyland Trail is a 100% nicotine-free campus. There is no smoking, vaping, or tobacco use permitted anywhere on campus, indoors or outdoors. Skyland Trail also recommends employees to be fully vaccinated for Covid-19 and to receive a CDC-approved influenza vaccination annually.
Skyland Trail respects and values individuals and their diverse histories, abilities, identities, and perspectives. We work to ensure all aspects of our organization reflect our commitment to diversity, inclusion, and cultural equity.
QualificationsMinimum Requirements:
Master's degree in Education, Counseling, Social Work, or related field required
Licensure in Georgia as LPC, LCSW, or LMFT, and prior clinical practice experience, preferred
Direct clinical experience providing mental health treatment or services
Demonstrated ability to independently plan, facilitate and provide community education and staff education trainings/presentations
Prior experience using word processing, spreadsheet, database, internet, and e-mail applications
Ability to travel to attend conferences, sometimes working long hours and some weekends
Preferred Qualifications:
Two or more years of work experience with responsibility for developing, coordinating, and implementing large-scale events and educational programming
Experience working with continuing education and knowledge of accreditation standards
Experience in healthcare education
Able to work in a highly paced, dynamic environment
Experience in event planning, communications, or business is helpful
High level of ownership for project portfolio
Ability to prioritize, meet tight deadlines, and be a strong team player
Education and Outreach Director
Scope: The Education and Outreach Director leads the organization's education program, spanning clinical training, community education, family engagement, and academic partnerships. The role owns program strategy, execution, staffing, budget, and stakeholder relationships and directly supervises the staff who deliver this programming.
Duties:
Clinical Internship Program
Oversee recruitment, interviews, and onboarding of undergraduate, graduate and doctoral-level interns (Clinical Mental Health Counseling, Social Work, MFT, Psychology, Public Health, Psychiatry residents/fellows, and other disciplines), in partnership with Community Educator.
Support Community Educator in managing intern inquiries, application review, and interview scheduling (approximately 200 applicants/year)
Maintain and renegotiate university Memoranda of Understanding (MoUs) and liability insurance documentation
Plan and lead Intern Orientation Day(s) and onboarding requirements across all disciplines
Serve as primary point of contact for 20+ partner universities and programs
Coordinate medical student and Child & Adolescent Psychiatry (CAP) Fellow placements, workstations, and supervision presentations
Offboard interns, including exit surveys and documentation, and maintain the Intern Handbook and related SOPs
Professional Advisory Board (PAB)
Plan and execute two PAB meetings annually with the Marketing team and Chief Medical Officer.
Secure speakers, coordinate event logistics, and apply for continuing medical education (CME) credit
Prepare event materials and speaker honoraria; complete post-event follow-up (evaluations, certificates, accreditation reporting)
Staff Education
Coordinate ongoing clinical and professional development training for adult and adolescent campus staff.
Assess staff training needs and schedule internal/external speakers (approximately 30+ events/year); personally facilitate staff trainings as needed, drawing on direct clinical experience
Apply for and track continuing education (CE) credits across accrediting bodies
Support Research to Practice Grand Rounds, the Evidence Based Care Ambassador Program, and Emory Grand Rounds partnership
Maintain staff training records in accordance with Joint Commission requirements
Community Education
Respond to and coordinate community requests for mental health education from schools, faith communities, corporate partners, and service organizations.
Identify speakers, manage event logistics, and secure CE credit approval across accrediting
Personally facilitate community education presentations as needed
Plan and execute special events (e.g., DCF) in partnership with the Development and Marketing teams
Create an asynchronous training program and track CE credits and approvals
Track attendance, survey data, and budget for all community programming
Family Education & Engagement
Coordinate family-facing education programming.
Oversee family-facing programming: STEP evenings (~40/year) and Weekly Welcome Sessions (~49/year)
Co-facilitate Weekly Welcome Sessions with the Family Peer Support Specialist
Recruit and coordinate STEP speakers; maintain the Online Family Guide and related communications
Respond to family inquiries about programming and resources
Support Family Peer Support Specialist initiatives, including the Spouse and Partner Support Group
Facilitate a psychoeducational family program for each of the 4 tracks
Build and deliver psychoeducational curriculum for each track to give family members understanding of their loved one's symptoms, needs, and behaviors
Cross Departmental Collaboration & Administration
Partner regularly with Adult/Adolescent Clinical, Communications, Development, Research & Outcomes, and Marketing teams.
Attend recurring departmental and organizational meetings (Operations, DEI, R&O, etc.)
Oversee education department budgeting and KPI/MOR tracking
Supervise and manage direct reports, including performance reviews and staff development
Maintain department SOPs and support organization-wide volunteer initiatives
Provide occasional board meeting presentations
The Education and Outreach Director supervises the Education Coordinator, Family Peer Support Specialists, occasional interns, and additional direct reports supporting these initiatives, and assists in select educational programming as outlined above.
Competencies:
The position should have sufficient preparedness in the following areas:
Support other department and organization needs through collaboration, creation, and follow-through
Knowledge of mental illness, treatment modalities, and the clinical philosophy of Skyland Trail
Customer service, effective written and verbal communication skills
Knowledge of safety, risk management, and emergency procedures, CPR/First Aid procedures
Openness to change; forward thinking, flexibility
Benefits include:
9 paid organization-wide holidays
1 paid personal holiday
Accrued PTO
Medical, dental, and vision insurance plans
Employer match toward 403(b) retirement savings account for eligible employees
Employee assistance program for free or reduced financial counseling, mental health counseling, and other confidential professional assistance
As a 501(c) (3) nonprofit organization, Skyland Trail is a Public Service Loan Forgiveness (PSLF) qualified employer. Full-time employees may qualify for the federal student loan forgiveness program
Workplace Culture:
Skyland Trail is a nonprofit mission-focused organization with five campuses in Atlanta and about 250+ employees. Employees work collaboratively in small teams. Cross-departmental committees and working groups help ensure quality and performance improvement. Each and every employee plays an important role in our clients healing and recovery.
Commitment to Community Health:
Skyland Trail values the health of our staff and clients and has taken steps to ensure a healthy campus and community. Please note that Skyland Trail is a 100% nicotine-free campus. There is no smoking, vaping, or tobacco use permitted anywhere on campus, indoors or outdoors. Skyland Trail also recommends employees to be fully vaccinated for Covid-19 and to receive a CDC-approved influenza vaccination annually.
Skyland Trail respects and values individuals and their diverse histories, abilities, identities, and perspectives. We work to ensure all aspects of our organization reflect our commitment to diversity, inclusion, and cultural equity.
QualificationsMinimum Requirements:
Master's degree in Education, Counseling, Social Work, or related field required
Licensure in Georgia as LPC, LCSW, or LMFT, and prior clinical practice experience, preferred
Direct clinical experience providing mental health treatment or services
Demonstrated ability to independently plan, facilitate and provide community education and staff education trainings/presentations
Prior experience using word processing, spreadsheet, database, internet, and e-mail applications
Ability to travel to attend conferences, sometimes working long hours and some weekends
Preferred Qualifications:
Two or more years of work experience with responsibility for developing, coordinating, and implementing large-scale events and educational programming
Experience working with continuing education and knowledge of accreditation standards
Experience in healthcare education
Able to work in a highly paced, dynamic environment
Experience in event planning, communications, or business is helpful
High level of ownership for project portfolio
Ability to prioritize, meet tight deadlines, and be a strong team player