Director of Congregate Housing

Compensation Range: $95,000 - $110,000

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

The Director of Congregate Housing oversees the operational management, contractual compliance, and clinical oversight of four congregate housing programs serving adults who have experienced homelessness, and those who are living with HIV/AIDS. The Director of Congregate Housing is responsible for ensuring alignment with all relevant local, state, and federal regulations while promoting the delivery of trauma-informed, harm reduction-based supportive services, in keeping with the mission, values, and strategic goals of Housing Works/Bailey House

Responsibilities:

Primary:

• Provide leadership that is proactive in program improvement and sustainability of all clinical and non-clinical metrics. This includes, but not limited to providing staff support, monitoring rent collection, participating in quality assurance and continuous quality improvement efforts, tracking residence occupancy, and leading funder site visits.

Secondary:

• Continuously monitor and assess program operations to ensure the delivery of high-quality, clinically sound services that reflect best practices and remain aligned with the organization’s values, strategic goals, and contractual obligations.

Other functions that may be needed with this position include:

• Provide leadership (clinical and programmatic) in crisis situations, specifically through crisis intervention in a way that is trauma informed and respects resident’s autonomy
• Provide clinical oversight and support to case management staff to ensure the delivery of comprehensive supportive services, including medical and mental health referrals, home visits, wellness checks, and case conferences.
• Support recruitment of staff, including interviewing, making hiring recommendations, and identifying training needs to implement capacity building initiatives.
• Provide structure and accountability in alignment with agency policies and procedures, including the Residential Code of Conduct.
• Conduct weekly documented supervision and provide ongoing support to applicable program staff.
• Review monthly rent rolls and collaborate with residents and staff to address arrears and housing stability concerns.
• Ensure accurate and timely data entry into all required electronic case management and reporting systems, maintaining complete and compliant records for admissions, income changes, service plans, inspections, and discharges in alignment with applicable funder data quality standards.
• Ensure resident referral, eligibility, intake, and discharge processes comply with internal policies and is consistent with local, state, and federal regulations.
• Coordinate and ensure annual income verification is completed for all residents; promote strategies to encourage consistent rent payments where applicable.
• Lead the review and resolution of incident reports in a timely and thorough manner, including communication with funders and stakeholders as needed.
• Promote resident well-being by organizing recreational activities, holiday events, and tenant meetings
• Address program violations proactively to ensure the safety and well -being of the community.
• Maintain up-to-date program documentation and generate reports for internal and external stakeholders. Oversee petty cash usage and reconciliation; contribute to annual budgeting processes and manage recreational budgets for each program site.
• Actively participate in Housing Works/Bailey House advocacy efforts and mobilizations to end homelessness and HIV/AIDS.

Requirements:

• Licensed Master Social Worker (LMSW), Licensed Mental Health Counselor (LMHC), or equivalent degree.
• At least three years of relevant supervisory experience in a social service setting that deals with HIV/AIDS, homelessness, mental health treatment, and/or substance use.

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.