Director Clinical Services/ Behavioral Health Administration II/ FT/ Day

Northwest Texas Healthcare System is a 495-bed system serving the city of Amarillo and the surrounding region. We offer the ideal combination of traditional values and the most advanced technologies in healthcare, plus the conveniences of big city living in a friendly, smaller-town atmosphere. From the beauty of Palo Duro Canyon and great recreational facilities to our quality educational system, Amarillo is a great place to live and work.

A hospital is only as good as its employees. That's why we're looking for professionals who are dedicated and passionate about their work. We're looking for employees who can add to our culture of exemplary patient care and personal excellence. We're looking for exceptional professionals who share our vision and values.

Visit us online at: https://www.nwths.com/careers

Position: Director, Clinical Services - Pavilion

Position Summary: Director of Clinical Services, Behavioral Health Services is responsible for the ongoing, effective operation of the clinical services assigned and for the ongoing assessment and improvement of the Clinical Services activities. The functions include the provision of appropriate clinical services delivered to persons who seek such service such as: behavioral health assessments, therapy services and other behavioral health services as deemed appropriate. These services are integrated into the overall functioning of Northwest Texas Healthcare System. The Director of Clinical Services supports an organizational culture for Service Excellence and practices the Service Excellence standards to all customer groups.

Job Duties/Responsibilities: Demonstrates leadership skills in the provision of clinical care through a collaborative process designed to integrate services throughout the Pavilion. Directs daily operation and activities of the Clinical Services department. Supports the Performance Improvement efforts. Insures consistent quality of care by all service providers. May provide direct patient services in areas of competency as needed.

Exhibits effective leadership skills through planning, organizing, directing, and coordinating departmental functions in relation to the UHS and the NWTHS vision, mission, strategic goals and values and in accordance with JCAHO’s leadership standards. Specifically provides leadership related to the fields of counseling and addiction treatment as these services are offered at the Pavilion; collaborates with Pavilion Nursing in program design as well as performance improvement activities for the Pavilion. Provides clinical oversight for programming and other services provided by contract and staff therapists. Supervises staff in the areas of counseling, expressive therapy.

Operates departments of responsibility in such a way as to meet the fiscal goals of the organization. Implements value added programs and services. Manages the satisfaction of department customers to include patients, employees and physicians through effective communication and appropriate responsiveness to customer issues.

Benefit Highlights:

• Retention Bonus Program if offered.
• Loan Forgiveness Program if offered.
• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing Program
• Career development opportunities within UHS and its 300+ Subsidiaries!
• More information is available on our Benefits Guest Website: uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

Education, Training, Experience and Licenses/Registrations Required:

•  Ability to read and write in English
•  Ability to speak and hear, to allow discussions with employees and peers and patients.
•  Ability to cope with and remain calm under stress
•  Ability to respond to pages
•  Ability to evaluate and interpret information and make independent decisions
•  Bending and lifting (5-10 lbs), grasping, fine hand coordination, pushing and pulling.
•  Ability to understand and interpret financial data 

Physical and Sensory Requirements:

• Education and training in the field of psychology, clinical social work or other mental health discipline with academic achievement of at least a Master’s in Social Work.
• Licensed or license eligible in one of the mental health disciplines in the State of Texas.
• A minimum of five (5) years experience in the provision of mental health services at least two (2) years of which included supervisory or administrative responsibility.
• Demonstrable knowledge of contemporary theory and practice on the management and treatment of mental disorders.
• Excellent verbal and written communication skills.
• Passes and maintains a conviction free criminal background check. Conviction defined as the adjudication of guilt, plea of guilty or nolo contendere, or the assessment of probation or community supervision for a violation of the Penal Code.

Disclaimer

Northwest Texas Healthcare System, a subsidiary of UHS, is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

EEO Statement  

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. 

Avoid and Report Recruitment Scams  

We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. 

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. 

If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.