CUA Case Management Supervisor

Job DetailsJob Location: Philadelphia, PA 19124Position Type: Full TimeCUA Case Management Supervisor

Concilio de Organizaciones Hispanas | CUA3

Are you a passionate leader who believes in strengthening families and protecting children? Do you thrive in a fast-paced, purpose-driven environment where your leadership truly makes a difference?

Join Concilio’s CUA3 team and help lead impactful, community-centered child welfare work while supporting and developing a team of dedicated case managers.

What You’ll Do

As a CUA Case Management Supervisor, you’ll lead a team of case managers and play a critical role in ensuring children, youth, and families receive high-quality, compliant, and compassionate services.

You will:


Lead, coach, and support a team of case managers and support staff (minimum of 5)
Assign and review cases to ensure quality, timeliness, and compliance with all DHS, city, state, and federal standards
Provide guidance on complex cases involving foster care, adoption, guardianship, protective services, and more
Support staff development through training, mentorship, and performance feedback
Review service plans, case progress, and recommendations for closures or transfers
Collaborate with internal leadership and external partners including courts, agencies, and community organizations
Identify opportunities to improve workflows, policies, and service delivery
Ensure all services are trauma-informed, culturally responsive, and family-centered


You’ll serve as a key liaison between frontline staff and leadership while helping shape the quality of services delivered across the unit.
Qualifications
What You Bring


Master’s Degree in Social Work (MSW) from an accredited program
At least 3 years of supervisory experience in social work (child welfare preferred)
At least 3 years of direct social work experience, including full performance level work in child welfare
Strong knowledge of child welfare systems, policies, and legal requirements
Proven ability to lead teams, manage performance, and support staff growth
Strong decision-making, communication, and problem-solving skills
Bilingual (English/Spanish) preferred


Why Join Concilio?

We know that to take care of our community, we must first take care of our people.

Here’s what you can expect:

Work-Life Balance


Early Fridays to kickstart your weekend
Generous paid time off and holidays


Comprehensive Benefits


Medical, Dental, and Vision coverage
Company-paid Short-Term Disability (STD) and Long-Term Disability (LTD)
Access to Tava Health (mental health and wellness support)


Financial Security


401(k) retirement plan


Purpose-Driven Culture


Meaningful work that directly impacts children and families
Supportive leadership and opportunities for professional growth
A collaborative, mission-focused team environment


 Our Commitment

At Concilio, we are committed to equity, inclusion, and community empowerment. We value leaders who bring compassion, accountability, and innovation to their work.

If you’re ready to lead with purpose and make a lasting impact, we want to hear from you.

Apply today and help us build stronger families and communities.