CPS SSI Coordinator HHS VI

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.  

What You Get Beyond Your Paycheck

When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

Here’s what you get as a full-time employee:

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance—at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

You also might qualify for Public Service Loan Forgiveness, which could help you pay off federal student loans faster.

You can see all the details here: ERS recruitment brochure

Functional Title: CPS SSI Coordinator HHS VI 
Job Title: CPS SSI Coordinator HHS VI 
Agency: Dept of Family & Protectve Svc 
Department: Region 8 CPS Dir Del -Other 
Posting Number: 18486 
Closing Date: 07/14/2026 
Posting Audience: Internal and External 
Occupational Category: Protective Services 
Salary Range: $3,409.83 - $5,094.16 
Pay Frequency: Monthly
Salary Group: TEXAS-B-16 
Shift: Day 
Additional Shift:  
Telework: Eligible for Telework 
Travel: Up to 20% 
Regular/Temporary: Regular 
Full Time/Part Time: Full time 
FLSA Exempt/Non-Exempt: Nonexempt 
Facility Location:  
Job Location City: SAN ANTONIO 
Job Location Address: 3635 SE MILITARY DR 
Other Locations:  
MOS Codes: 42SX,4C0X1 
 
 
 

Brief Job Description:        

The purpose of the position is to interact on behalf of children in the conservatorship of the Texas Department of Family and Protective Services Child Protective Services Division with Social Security Administration, Texas Department of Assisted and Rehabilitative Commission, Office of Attorney General and other federal benefit programs by gathering appropriate information and documents, determining the child’s eligibility for benefits, preparing applications and filing claims for benefits, and overseeing disbursements of payments. Interpret policy for staff, perform administrative tasks including training, special projects and reports. Access external systems for information verification. Maintain SSI and children’s income tracking systems.

The position interacts routinely with regional and State Office staff and administration in Child Protective Services, Social Security Administration, Texas Department of Assisted and Rehabilitated Services and legal resources.

Essential Job Functions:    

• Identify children in conservatorship who may be eligible for Supplemental Security Income (SSI); compare benefit to the child and the agency of receiving SSI funds versus Title IV-E foster care.
• Verify potential eligibility by researching medical, psychological and educational records for the child, gathering pertinent written and verbal information from workers, caregivers, physicians, therapists, school personnel and other professionals regarding the child’s current and past disabilities, levels of functioning and type of care required. Evaluate, assess and synthesize all relevant documentation about the child into a comprehensive application package.
• Perform periodic medical review at request of Social Security Administration, which involves completing new application package and evaluating new documentation. Provide information and documentation for periodic financial eligibility reviews requested by the Social Security Administration.
• Arrange for completion of Texas Department of Assisted and Rehabilitated Services (DARS) disability documentation forms by appropriate persons, as requested by TRC disability examiners. Coordinate child’s attendance at consultative exam if required by DARS disability examiner.
• Determine if a request for reconsideration on denied applications should be filed. Initiate request and prepare witnesses and documents for Administrative Law Judge (ALJ) hearing, appeals, and cessation hearings.
• Serve as representative payee for agency children receiving federal benefits. Serve on regional SSI Benefits committee; ensure that lump sum benefit is distributed in accordance with agency policy.
• Process social security card request for Child Protective Services staff.
• Interpret federal benefit policies and provide guidance and training to all levels of FPS and other agency staff. Serve as authorized regional contact with security to complete IMPACT data corrections.
• Performs other duties as assigned and required to maintain unit operations.
• Attends work regularly in accordance with agency leave policy. 

Registrations, Licensure Requirements or Certifications:    none 

Knowledge Skills and Abilities: 

• Knowledge and understanding of federal funding streams.
• Knowledge of agency policy and procedure required to initiate and complete documentation related to SSI, foster care, adoption subsidy, and Medicaid needs and problems.
• Knowledge of and skills using DHS SAVERR, automated Department of Vital Statistics Verification System, IMPACT, Quicken, and Microsoft Office software (Word, Excel, Access).
• Knowledge of generally accepted principles and practices of the Child Protective Services program, especially as it relates to substitute care.
• Ability to analyze and interpret complex policy and procedures.

• Ability to screen application, documentation and case records to extract needed information and interpret terms as needed.
• Ability to establish and maintain effective working relationships with all levels of FPS and other agency staff, providers and foster parents in order to resolve eligibility and Medicaid issues pertaining to children in conservatorship.
• Ability to work under pressure to meet deadlines, establish priorities and perform multiple complex tasks simultaneously.
• Ability to work independently and make independent decisions without close supervision.
• Ability to review court documents and extract necessary information to determine eligibility.
• Skill in identifying, analyzing and resolving problems related to eligibility, federal funding streams, and foster care billing.
• Skills in oral and written communication, clearly and concisely communicating in a style appropriate for the audience.
• Organizational skills.
• Highly proficient in Excel. 

Initial Screening Criteria: 

Graduation from an accredited four-year college or university with two years of experience in social service work or in an administrative capacity*. One year of full-time experience in an administrative capacity* may be substituted for 30 semester hours of education, with a maximum substitution of two years. - OR - Three years of full-time experience in social work or in an administrative capacity*. Previous experience should include work in Child Protective Services or other social services agency, and/or determination of eligibility for social services programs, Medicaid or Social Security benefits. Applicant should have experience in working in the Child and Adult Protective System (IMPACT), DHS SAVERR system, Quicken and Microsoft Office software (Word, Excel, Access).

• *Administrative capacity is work in which primary duties consist of performing administrative tasks in an office, excluding work such as clerical, secretarial, sales, equipment operations, and manual labor. 

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions. You may also contact the DFPS Military Liaison at dfpsmilvets@dfps.texas.gov with additional questions.

Applicants selected for hire must pass a background check and if applicable a driver’s record check.

State of Texas employees are required to maintain the security and integrity of critical infrastructure as defined in Section 117.001(2), State of Texas Business and Commerce Code. Applicants selected for hire comply with this code by completing related training and abiding by agency cybersecurity and communications system usage policies.

As a state agency, DFPS is required by Texas Administrative Code (TAC 206 and 213) to ensure all Electronic Information Resources (EIR) follow accessibility standards. The staff must be familiar with the WCAG 2.1 AA and Section 508 to create accessible content including but not limited to; Microsoft Office documents, Adobe PDFs, webpages, software, training guides, video, and audio files. 

DFPS uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Employees must provide documentation to DFPS to show their identity and authorization to work in the US. Please review the following link for authorized documents: https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

In compliance with the Americans with Disabilities Act (ADA), HHS/DFPS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS/DFPS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.