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Northeast Georgia Health System is rooted in a foundation of improving the health of our communities.

About the Role:

Job Summary

The Advance Care Planning (ACP) Program Coordinator facilitates improvement of end-of-life health care through practice, education, evaluation, research and consultation specifically related to advance care planning.  The Program Coordinator is responsible for maintaining and meeting the ACP referrals utilizing the Respecting Choices model to facilitate advance care planning conversations and assist in completing Advance Directives for Healthcare (ADHC). The ACP Coordinator assists the ACP Manager in coordinating ACP activities, outreach, and development opportunities.

Minimum Job Qualifications

• Licensure or other certifications: Licensed to practice as an RN or LSW

• Educational Requirements: Bachelors Degree. Professional certification in either a clinical or education specialty within two (2) years.

• Minimum Experience: Three (3) years of clinical experience as an RN or five (5) years clinical experience as an LSW, LCSW, LMSW or MSW

• Other:

Preferred Job Qualifications

• Preferred Licensure or other certifications:

• Preferred Educational Requirements:

• Preferred Experience:

• Other:

Job Specific and Unique Knowledge, Skills and Abilities

• High energy and ability to function effectively in a dynamic work environment.

• Superior organization and interpersonal skills. 

• Ability to communicate effectively. Good written and oral communication skills.

• Demonstrates expertise in use of clinical databases.

• Strong analytical, root cause analysis and process improvement skills. 

• Demonstrated effectiveness as a team player. Excellent relational skills.  

• Skill and ability to instruct and direct employees to effectively refer to advance care planning.          

• Skill in adapting care and discussions to the emotional needs and behavior of patients and families.               

• Critical thinking skills, decisive judgement, and the ability to work with minimal supervision in a fast paced clinical environment.

• Creativity; ability to create new programs and implement new concepts.

Essential Tasks and Responsibilities

• Identifies and engages key stakeholders in the goals of the advance care planning (ACP) initiative.  

• Assists with the development of an organizational system that supports ACP goals.  

• Maintains ACP referral system.

• Facilitates process improvement ensuring education, workflow, documentation, and measurement are in place.

• Collaborates on design of educational training and education for staff and community.

• Assists in project management of ACP implementation and growth.

• Assists in education of ACP to meet the identified needs of staff, patients, family and the community.

• Maintain knowledge of current trends and practices in Advance Care Planning.

• Attend appropriate trainings to ensure and maintain current knowledge base. 

• Provide expertise in implementing and maintaining system-wide, comprehensive ACP programs.

• Use knowledge, experience and research to identify problem situations or issues in systems of care and analyze, interpret, advise and consult with staff and other health care professionals to ensure high quality care.

• Participate in review and development of NGHS policy and procedures in relation to ACP.

• Improve patient, family and population outcomes based on research, evidence-based practice, innovative healthcare delivery systems and professional collaboration with others. 

• Performs chart reviews as necessary for utilization review of goal concordant care associated with ACP.

Physical Demands

• Weight Lifted: Up to 20 lbs, Occasionally 0-30% of time

• Weight Carried: Up to 20 lbs, Occasionally 0-30% of time

• Vision: Moderate, Frequently 31-65% of time

• Kneeling/Stooping/Bending: Occasionally 0-30%

• Standing/Walking: Frequently 31-65%

• Pushing/Pulling: Occasionally 0-30%

• Intensity of Work: Frequently 31-65%

• Job Requires: Reading, Writing, Reasoning, Talking, Keyboarding, Driving

Working at NGHS means being part of something special: a team invested in you as a person, an employee, and in helping you reach your goals. 

NGHS: Opportunities start here.

Northeast Georgia Health System is an Equal Opportunity Employer and will not tolerate discrimination in employment on the basis of race, color, age, sex, sexual orientation, gender identity or expression, religion, disability, ethnicity, national origin, marital status, protected veteran status, genetic information, or any other legally protected classification or status.