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Continuing Care Manager - Social Worker

Dartmouth-Hitchcock Health
3 hours ago
Full-time
On-site
Lebanon, New Hampshire, United States
Master's

Overview

The inpatient Palliative Care social worker facilitates psychosocial assessments and clinical interventions with patients and families navigating serious illness and end-of-life at the Jack Byrne Center and Dartmouth-Hitchcock Medical Center.

Responsibilities

  • Manages and coordinates interdisciplinary care of defined populations through the care continuum from wellness through end of life from a psychological, social and environmental perspective.
  • Identifies high risk patients requiring on-going coordination of care; performs a comprehensive patient/family assessment, develops a comprehensive treatment plan that will span the continuum of psychosocial issues, implements a plan of care to provide continuing support and coordination for patient/family with multiple complex system needs, manages benefits and negotiates continuing care services for enrollees in various health insurance plans, etc.
  • Utilizes innovative strategies to advocate for patient needs and negotiates complex systems to remove barriers and limitations in accessing health care in regards to psychological, social and environmental areas.
  • Monitors the patient’s transition across and within care settings (e.g., home, clinic, skilled nursing facility, rehabilitation, hospital, etc.).
  • Shares assessment and psychological, social and environmental care plan data with patient/family consent as the patient moves through different care settings.
  • Identifies gaps in the care continuum and work with the community and provider networks to expand access to needed psychological, social and environmental services.
  • Participates in the development of disease management strategies and identifies the appropriate measures for the evaluation of outcomes.
  • Participates in the development, maintenance, and coordination of an interdisciplinary care delivery system specific to individual patient needs and promotes effective resource utilization.
  • Collects and evaluates data/outcomes, including, but not limited to, patient satisfaction, health and functional status, and resource utilization.
  • Performs other duties as required or assigned.
  • Qualifications

    • Master’s Degree in Social Work (MSW) with 5 years of clinical experience required.
    • Critical thinking skills, strong leadership and communication abilities, the ability to be a self-starter, negotiate, and handle conflict resolution desired.
    • Understanding of and comfort using computers desired.
    • Collaborative team player, use of systems approach in planning, problem solving and decision making, creativity, innovation, risk taking, autonomy, flexibility, receptiveness to change and a commitment to professional growth desired.

    Required Licensure/Certifications

    • None