Compliance & Contract Outcomes Specialist II

Job DetailsLevel: ExperiencedJob Location: Administrative Offices - Main Campus - San Diego, CA 92110Position Type: Full TimeSalary Range: $28.85 - $34.00 HourlyJob Shift: Day
Title: Compliance & Contract Outcomes Specialist II
Department: Compliance
Reports to: Operations and Compliance Manager
FLSA Status: Full-time, Non-Exempt

Position Summary


The Compliance & Contract Outcomes Specialist II ensures that transitional housing programs operate in full compliance with government contracts, grant requirements, and internal policies while accurately tracking and reporting program outcomes. This role plays a critical part in maintaining funding, supporting program quality, and strengthening data-informed decision-making across housing and supportive services.

The Specialist II works independently on assigned contracts and reporting obligations, collaborates closely with program staff, and provides technical guidance on compliance and outcomes tracking.

 

Essential Duties & Responsibilities

Contract & Regulatory Compliance


Monitor assigned contracts and grants to ensure adherence to federal, state, local, and funder requirements
Interpret contract terms, performance measures, and regulatory guidance for program staff
Conduct regular compliance reviews, file audits, and desk monitoring for all programs
Identify compliance risks and work collaboratively with program leadership to implement corrective actions
Maintain organized and accurate contract, policy, and compliance documentation


Outcomes & Performance Reporting


Track, analyze, and report program outcomes such as housing stability, exits to permanent housing, length of stay, and supportive service utilization; based on grant performance goal requirements
Prepare and submit timely and accurate monthly, quarterly, and annual reports to funders and oversight agencies
Ensure data accuracy and integrity in HMIS and other case management or reporting systems
Support outcome alignment with contract performance benchmarks and organizational goals


 

Program Support & Technical Assistance


Provide guidance and training to program staff on documentation standards, data entry, and compliance expectations
Develop and update tools, templates, and procedures to improve reporting efficiency and accuracy
Serve as a liaison between program teams, finance, and leadership regarding contract performance and compliance issues


Quality Improvement & Systems Support


Identify trends, gaps, and opportunities for improvement through data analysis
Contribute to continuous quality improvement initiatives related to compliance and outcomes
Assist with funder monitoring visits, audits, and site reviews


Metrics, Monitoring & Program Evaluation


Collaborate with program managers and organizational leadership to define, track, and report key performance metrics monthly, ensuring alignment with grant requirements and organizational priorities.
Monitor program performance against established metrics, grant compliance standards, and outcome benchmarks; evaluate effectiveness and recommend adjustments to programming for improved results.
Conduct ongoing analysis of program data to identify trends, ensure grant compliance, and drive data-informed decisions that enhance housing stability and positive client outcomes.

Qualifications
Required Qualifications


Bachelor's degree in public administration, Social Work, Human Services, Business, or a related field (or equivalent experience)
Minimum of 3 years of experience in compliance, contracts, grants management, or outcomes reporting within a nonprofit or public sector setting
Experience working with housing programs, homelessness services, or supportive services strongly preferred
Knowledge of government-funded contracts and grant compliance requirements


Preferred Qualifications


Experience with transitional housing, rapid rehousing, or permanent supportive housing programs
Familiarity with HMIS and data reporting standards related to housing and homelessness services
Experience supporting audits, monitoring reviews, or funder site visits


Skills & Competencies


Strong attention to detail and organizational skills
Ability to interpret complex contract language and translate it into practical guidance
Analytical skills with the ability to identify trends and performance issues
Clear written and verbal communication skills
Ability to work independently and manage multiple deadlines
Collaborative, solutions-oriented approach when working with program staff
 


Work Environment & Expectations


Office and program-site based with possible hybrid work options
Occasional travel to housing sites or partner agencies
Commitment to the mission and values of a nonprofit serving individuals and families experiencing housing instability
 


 

Physical Requirements:


Ability to bend and lift light objects
Ability to sit for extended periods of time while viewing a computer monitor
Capable of hearing and speaking to exchange information
Seeing to read reports and data
Ability to speak English