Community Services and Education Coordinator

Job Number:

34481

Location:

Phoebe Northwest

Street Address:

2336 Dawson Rd

City, State:

Albany, Georgia

Zip Code:

31707

Department:

PPG MEMORY ASSESSMENT CLINIC AT NORTHWEST

Shift:

First Shift

Job Type:

Full time

Posted Date:

2026-07-14

Job Description Summary:

To educate persons diagnosed with a dementia and caregivers, facilitate access to available public and private resources and to provide support services including counseling and care planning.

Description:

Job Summary To educate persons diagnosed with a dementia and caregivers, facilitate access to available public and private resources and to provide support services including counseling and care planning. Essential Functions Knowledge of mental health issues common among persons with dementia and caregivers. Working knowledge of effective non-pharmacological interventions for managing dementia-related behaviors, common mental health disorders (e.g., anxiety, depression, etc.) Working knowledge of effective interventions for reduction of caregiver burden, improvement of caregiver physical and mental health as well as other available educational and informational resources. Ability to interact with patients and families that is attuned to individual needs health literacy levels and home environment. Ability to assess any related financial burden that may impact services for which a family/patient has access or can afford. Ability to interact with a care consultation system and transfer information from an assessment to other designated individuals (E.g., care consultant and primary care provider) Efficiently administer and effectively interpret standardized patient and caregiver need assessment tools and integrate the results of assessments into an overall plan of care for other the patient and caregiver. Assess Caregiver burden/mental health as well as Caregiver's knowledge and understanding of the disease and his/her capacity to manage the caregiving role. Provides for social needs of patient/family. Completes psychosocial assessment. Participates with other team members in planning care for the patient/family. Participates in finding alternatives to home care when indicated. Documents according to policy. Treats patients and families with compassion and implements plan of care. Bases care decisions on plan of care. Monitors and documents patient response. Establishes rapport with clients. Adapts communication style, listens and responds to patient needs. Recognizes age-specific responses to treatment. Provides effective interventions. Respects patients’ confidentiality and privacy. Supports social, spiritual, and cultural needs of patients and families. Manages difficult or emotional patient situations. Additional Duties Adheres to the hospital and departmental attendance and punctuality guidelines. Performs all job responsibilities in alignment with the core values, mission and vision of the organization. Performs other duties as required and completes all job functions as per departmental policies and procedures. Maintains current Knowledge in present areas of responsibility to include any specialty certification requirements (i.e., self-education, attends ongoing educational programs). Attends staff meetings and completes mandatory in-services and requirements and competency evaluations on time. Demonstrates competency at all levels in providing care to all patients based on age, sex, weight, and demonstrated needs. For non-clinical areas, has attended training and demonstrates usage of age- specific customer service skills. Wears protective clothing and equipment as appropriate. Qualifications Master's Degree in Social Work Required Work Experience => 3 years Clinical Experience providing care consultation and case management. Preferred => 1 years Demonstrated experience in quality program delivery and evaluation. Preferred Licenses and Certifications LCSW- License Clinical Social Worker Preferred LPC-Licensed Professional Counselor Preferred