Community Outreach Programs Manager

Job Objective:

Coordinates the Social Ministries of The Salvation Army Oak Creek such as Pathway of Hope, Community Outreach, Food Pantry, Emergency Services, Seasonal Assistance, Community Care Ministries; develops, implements, and evaluates program operations and services; supervises volunteers and ensures work is in compliance with established policies and procedures as well as local, state, and federal regulations; researches and prepares grant proposals and secures program funding; prepares and monitors program expenditures in compliance with program budget.

Essential Functions:

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned.    Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Assumes responsibility for the on-going development and monitoring of outcomes, goals, policies, and procedures for all Outreach Programs, including the Social Service and Senior Center programs.
• Communicates regularly with supervisory, program and management staff to ensure program services meet the holistic needs of clients and remain effective in their delivery.
• Maintains current knowledge of community resources, with active participation in community meetings and functions, ensuring that The Salvation Army remains involved in community networking.
• Attends community events as a representative of The Salvation Army, as assigned.
• Makes presentations regarding programs and services to potential donors and community groups as assigned.
• Identify client needs such as emotional and/or spiritual support and connect with Salvation Army and other community resources. Develop or provide informational materials as needed.
• Oversees and coordinates the organization and daily operation of the Food Pantry program. Dispenses food orders during weekly distribution hours and in emergency situations. Drives as necessary to pick up food donations.
• Develop and use working knowledge of community services and housing resources etc. to provide appropriate case management/referrals; provide referrals to other community resources as appropriate to access additional resources for clients to assist clients with their case plans and goal attainment.
• Participate fully with Pathway of Hope team activities locally and divisionally.
• Oversee and monitor volunteers’ programs to ensure they are supported in their roles, and have the tools needed to accomplish the assigned task.
• Serves as a Safe from Harm trainer and works with program leaders to ensure compliance with Divisional and Central Territory policies.
• Plan, develop, and oversee budgets and grant writing opportunities.
• Coordinate Community outreach events for families, including quarterly family fun nights, education classes, Back to School back packs, Food Drives, Angel Tree, Adopt a Family, Toy Shop and Community Care Ministries. Oversees the event set up and publicity, receipt and processing of donations, distribution process, reports and follow up.
• Oversee program communication via email, social media, and/or mail addressing the interests and needs of seniors - promoting awareness, information and involvement in programs.
• Attend and participate as needed in staff meetings, committees and on the Advisory and Corps Council.
• Attend Salvation Army services/events to support and develop relationships with program participants as needed.
• Coordinate with divisional development staff to support grant possibilities, reporting, and compliance requirements.

Minimum Qualifications:

The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position. 

Education:  Bachelor’s degree from an accredited college or university in Social Work, Public Administration, Public Relations, Non-Profit Program Management or another related field.

Experience: 

• Two years’ experience with program management
• Previous experience in public relations, communications, non-profit work and personnel supervision

- Or -

• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Certifications: Valid Wisconsin driver’s license with approval to drive from TSA’s insurance carrier.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Who we are:

Our Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Our message is based on the Bible. Our ministry is motivated by the love of God. Our mission is to preach the gospel of Jesus Christ and to meet human need in His name without discrimination.

Why work for us?

The Salvation Army’s brand promises to Do the Most Good® - and it’s our employees that help us get there.  At every level, you can have a real impact on your community through the work done inside our walls every day.  

We are as impassioned about our employees as we are about our mission to help anyone in need without discrimination. Our culture reflects this quality, which makes our offices a seriously great place to work. Just walk inside our doors and you’ll quickly see that our employees are proud to support programs that make a difference.

The Salvation Army recognizes that peace of mind is important to employees and their families.  Because of this, we offer :

• Competitive Salary
• Flexible schedules and a casual dress environment
• Generous paid time off benefits (vacation, sick time, personal time, and 11 paid holidays)
• Tuition reimbursement
• Employee Assistance Program, providing 24/7 support, resources, and referrals to help you in your work and personal life
• Insurance benefits: excellent health, dental, vision, life, disability 
• Discounts available for pet insurance, auto insurance, and home insurance  

Full-time employees scheduled to work 30 or more hours per week will be eligible for full benefits, including health, dental, vision and hearing benefits, basic and voluntary life benefits, holiday pay and paid time off, which is pro-rated based on their regularly scheduled work week.

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Exempt Employees: Health, dental, vision, and hearing benefits, as well as basic and voluntary life benefits, will begin on the first day of the month following 30 days of employment.

Other Benefits and Perks Offered:

• Work-life balance,
• Full health coverage,
• Time off benefits,
• Retirement
• Competitive compensation

At The Salvation Army - We honor the unique perspectives and contributions of every individual. We are dedicated to fair pay practices, ensuring equal compensation for equal work, regardless of gender, race, or other factors.

Be part of something meaningful. Whether you're supporting those in need, assisting with disaster relief, or working in areas like finance or fundraising, each role offers a chance to make a lasting impact. If you're looking to align your career with your values, explore opportunities at The Salvation Army and help us create a brighter, more inclusive future for all.

Compensation: $42,898-$53,623, based on experience.