Community Impact Program Manager

Make a Difference in Your Community

Youngstown Area Goodwill Industries is seeking a dynamic, organized, and mission-driven Community Impact Program Manager to help lead and strengthen programs that improve lives through workforce development, education, and community engagement.

This role is ideal for a professional who thrives on managing projects, analyzing data, building partnerships, and driving continuous improvement. As a key member of the Community Impact team, you will work closely with the Vice President of Community Impact & Workforce Development to support program operations, monitor outcomes, ensure compliance, and advance initiatives that create meaningful opportunities for individuals and families throughout our communities.

What You'll Do

As the Community Impact Program Manager, you will:

• Coordinate and monitor community impact and workforce development programs to ensure goals and outcomes are achieved
• Develop and maintain program work plans, implementation schedules, and performance tracking systems
• Collect, analyze, and report program data to support informed decision-making and continuous improvement
• Prepare reports for leadership, funders, community partners, and accreditation reviews
• Support CARF accreditation activities, quality assurance efforts, and compliance monitoring
• Assist with grant administration, reporting requirements, and performance measurement
• Coordinate meetings, community partnerships, stakeholder engagement activities, and special initiatives
• Conduct research on workforce development trends, community needs, and emerging opportunities
• Support strategic planning, program evaluation, and departmental goal-setting activities
• Collaborate across departments to advance Goodwill's mission and community impact

Qualifications

Required

• Bachelor's degree in Public Administration, Nonprofit Management, Business Administration, Human Services, Social Work, Community Development, Workforce Development, or a related field
• Three to five years of experience in program management, project management, nonprofit operations, workforce development, human services, or a related field
• Experience collecting, analyzing, and reporting program data
• Strong organizational, analytical, and problem-solving skills
• Excellent written and verbal communication abilities
• Ability to manage multiple priorities and projects simultaneously
• Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook
• Valid driver's license with a satisfactory driving record
• Ability to pass required background checks

Preferred

• Master's degree in a related field
• Experience with CARF accreditation standards
• Experience with grant management and reporting
• Experience in workforce development, community development, or human services programs
• Experience using data management and reporting systems

Benefits

Youngstown Area Goodwill Industries offers a comprehensive benefits package, including:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401(k) Retirement Plan
• Paid Holidays
• Generous Paid Time Off (PTO)

Why Join Goodwill?

At Youngstown Area Goodwill, your work has a direct impact on the lives of individuals seeking employment, education, and greater independence. Join a mission-driven organization committed to strengthening communities, creating opportunities, and helping people reach their full potential.

Apply Today

If you are passionate about community impact, program excellence, and making a difference in the lives of others, we encourage you to apply.

Youngstown Area Goodwill Industries, Inc. is an Equal Opportunity Employer.