Clinical Supervisor/Crisis Therapist

AOC Outreach Services

Clinical Supervisor/Crisis Therapist

LOCATION                                  Houston, TX
DEPARTMENT                          AOC Crisis Program
REPORTS TO                             Clinical Director
POSITION TYPE                       Full-Time

ABOUT AOC & THE CRISIS PROGRAM

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AOC Outreach Services is a comprehensive mental and behavioral health service provider based in Houston, Texas,
serving children, families, and individuals across the community. Through the AOC Crisis Program, our team delivers
24/7 crisis access, rapid screening and triage, and least-restrictive, whole-person care built on a “No Wrong Door”
approach — so that however someone reaches us, they're connected to the right level of support, right away. Joining
this team means being part of the people who show up for our clients on their hardest days.

POSITION SUMMARY

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The Clinical Supervisor / Crisis Therapist provides both direct crisis therapy and clinical leadership for the AOC Crisis
Program — supervising QMHPs, completing and overseeing Comprehensive Assessments and Crisis Education and
Prevention Plans (CEPPs), and making sure every client who comes through our doors leaves with a clear,
individualized path out of crisis and into stable, ongoing care.

KEY RESPONSIBILITIES

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Clinical Supervision & Program Leadership
• Provide clinical supervision and documentation support to QMHPs on a weekly and daily basis.
• Review, complete, and sign Comprehensive Assessments, individualized Crisis Education and Prevention Plans
(CEPPs), Individual Service Plans (ISPs), Service Registration Forms, Therapy Session/Daily Supervision notes, and
Continued Stay Service Authorization Requests.
• Attend all required CMBHS and TMHP trainings, and implement and communicate any changes needed to stay in
compliance with licensure requirements.
• Provide leadership, guidance, and clinical direction to staff in developing and evaluating programs that respond
to the needs of the population served.
• Coordinate with other agencies and community resources to strengthen services through interagency
collaboration.
• Serve as a clinical member of the management team and support agency-wide quality improvement reporting.
• Ensure agency compliance with all relevant laws, licensure regulations, and program policies.

Direct Clinical Care
• Assess the mental and behavioral health status of referred clients and formulate differential diagnoses for mild
to moderate mental health conditions and/or substance use.
• Consult with new clients to understand their needs, resources, and circumstances, and build tailored short- and
long-term treatment plans.
• Identify clients in urgent crisis — suicidal, homicidal, psychotic, or otherwise — and make timely referrals to
emergency or psychiatric treatment resources.
• Provide individual, group, and family therapy, addressing concerns through talk therapy and modeling adaptive,
sustainable coping strategies.
• Monitor client progress and treatment adherence, and record symptomology over time to track the effectiveness
of interventions.
• Provide clear, thorough written documentation of assessments, sessions, interventions, and recommendations.
• Deliver in-service training on relevant clinical topics for fellow staff as requested.
• Orient clients to their rights under applicable human rights regulations.

QUALIFICATIONS

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Education
• Master degree from an accredited college or university in a Human Services field, with at least one year of
direct work experience in mental health with individuals with a mental health diagnosis.
Licensure
• Must be a Licensed Clinical Social Worker (LCSW) or Licensed Professional Counselor (LPC / LPC-Associate) in
good standing with the Texas Behavioral Health Executive Council (BHEC).
• Two or more years of experience directly supervising QMHPs preferred, including diagnosing, treatment, and
direct service delivery to individuals with serious mental illness and serious emotional disturbance.
Additional Requirements
• Experience managing and developing clinical programs.
• Must clear a criminal history and central registry (CPS) background check, and maintain an acceptable driving
record.
• Current certification in First Aid, CPR, and Behavior Intervention.
• Valid Texas drivers license and current vehicle insurance.
• Reliable access to a computer and internet.
Knowledge & Skills
• Strong knowledge of the principles, techniques, and practices of community-based mental health support
services.
• Understanding of program evaluation, casework documentation, and regulatory compliance requirements.
• Extensive knowledge of mental illness, mental health diagnoses, and clinical assessment.
• Considerable knowledge of the principles and methods of clinical supervision.
• Familiarity with community resources and entitlement benefits.

WORK ENVIRONMENT

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• Work spans client homes, foster homes, outpatient clinics, community settings, and crisis-response locations.
• May require evening, weekend, or on-call hours depending on crisis coverage needs.

PHYSICAL REQUIREMENTS

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• Ability to sit for extended periods and use standard office equipment.
• Occasional local travel between client and community sites.

HOW TO APPLY

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Interested candidates should submit a resume, cover letter, and copies of relevant licensure/certifications to
hr@aocoutreachservices.com, or apply at www.AOCOutreachServices.com.

AOC Outreach Services is an equal opportunity employer. We celebrate diversity and are committed to creating an
inclusive environment for all employees.