Clinical Social Worker I/II

% 

of time

Key Responsibilities

Psychosocial Assessment

• Screens referrals for eligibility and schedules intake or refers clients and referring staff to appropriate resources.

• Completes client orientation and consents for program services.

• At intake, annually, and as needed, assesses presenting problems, psychosocial history, mental status, DSM diagnosis, and level of care needed. Develops problem lists and care plans.  Evaluates clients’ responses to interventions and progress toward goals, and adjusts care plans as appropriate.

Clinical Case Management

• Develops a comprehensive case management plan for each client, integrating knowledge of a wide range of human service resources. Facilitates treatment coordination among agencies and advocates for and links clients to needed services. Communicates effectively within multidisciplinary teams within and outside the agency.

• Secures housing (shelter, emergency, temporary, permanent).

• Conducts home visits.

• Provides assertive community outreach.

• Ensures that services are received and documented for their caseload. Identifies clients with low engagement or progress and adjusts services to improve outcomes. 

• Engages clients in substance use disorders treatment and outside recovery resources, coordinates with other organizations, and advocates for clients. Schedules services and reminds clients and collaborating staff.

• Provides referrals and care coordination for medications for substance use disorders and higher levels of care when needed.

• Works in multiple community settings, including street outreach, SRO hotels, shelters, hospitals, or jail if necessary.

Other Clinical Interventions

• Provides evidence-based, culturally responsive, trauma-informed substance use counseling in individual, group, and family modalities with adults with substance use disorders, serious mental illness, and disruptive behaviors. De-escalates clients when needed.

• Provides digital navigation support to clients as needed, such as helping them set up devices and data plans, or showing them how to use therapeutic apps.

• Collects point-of-care urine drug tests according to protocol and documents results. Explains urine drug screen results to clients and supports them in accessing related incentives.

• Responds to emergent client needs, utilizing crisis intervention and providing 5150 services as needed. 

• Follows client discharge protocols, including notice of adverse benefits determination and referral to appropriate services.

• Provides education to staff, interns, or the community regarding program services, client substance use and treatment needs. 

• If desired and appropriate, supervises students and participates in student training program meetings.

• Maintains a culturally humble and anti-racist approach.

• Adheres to ethical, legal, privacy, safety, health, infection control, resource utilization standards, and other agency policies.

Administrative Responsibilities

• Documents clinical work in an accurate and timely manner. Maintains electronic and paper records according to county, state, and federal requirements. Submits accurate charges for services provided.
• Meets program productivity standards for billed services.
• Contributes to quality assurance, including tracking client documentation due and peer reviews of documentation. 
• Contributes to quality improvement, including participation in surveys, interviews, focus groups, quality improvement meetings, and process and outcome reports.
• Completes required trainings and passes proficiency assessments. 
• Attends meetings and utilizes technical assistance and supervision as assigned.

• Contributes to the professional development of self and others.

• Supports day-to-day facility operations.

• Other duties as assigned.