Clinical Program Director
Master's
$120,000 - $130,000 USD yearly
Job Details: Job Location: Main Office II - Walnut Creek, CA, Position Type: Full Time, Salary Range: $120000.00 - $130000.00Salary, Job Shift: Any, Job Category: Health Care, About Bi-Bett Corporation
Bi-Bett Corporation is a California nonprofit with more than 50 years of experience providing treatment and recovery services to adults with substance use and co-occurring disorders. Originally based in Contra Costa County, Bi-Bett now operates residential and outpatient programs throughout Alameda and Solano Counties.
Our Mission: To provide effective and affordable human services to individuals, families, and communities affected by alcohol and drug-related problems. We believe everyone has value and can grow through change when given the opportunity to make positive choices. Our goal is to create culturally appropriate, alcohol- and drug-free environments that support personal and social growth.
Job Description
Position Summary
Bi-Bett Corporation is seeking an experienced Clinical Program Director to provide clinical leadership, oversight, and supervision for its substance use disorder (SUD) treatment programs, including residential treatment, intensive outpatient services, and Incidental Medical Services (IMS), as applicable to the organization’s California Department of Health Care Services (DHCS) licenses and approvals.
Reporting to the Chief Executive Officer, the Clinical Program Director oversees licensed clinical and nursing personnel, including Licensed Practitioners of the Healing Arts (LPHAs) and Licensed Vocational Nurses (LVNs) assigned to IMS. This position ensures the delivery of safe, ethical, evidence-informed, person-centered, and clinically appropriate services while maintaining compliance with applicable California regulations, licensing requirements, professional standards, and organizational policies.
The Clinical Program Director works collaboratively with executive leadership, the Director of Operations, Compliance, Medical Director(s), and other designated personnel to strengthen clinical quality, support organizational growth, and promote effective, coordinated care. This is a clinical leadership position focused on clinical services, professional supervision, quality improvement, and regulatory compliance, rather than day-to-day facility operations or general business administration.
Essential Duties and Responsibilities
Clinical Leadership and Program Development
Provide clinical oversight and direction for residential treatment, intensive outpatient, and IMS services within the scope of applicable licenses, approvals, and professional qualifications.
Oversee clinical programming, therapeutic interventions, treatment protocols, and individualized, recovery-oriented, trauma-informed, and culturally responsive services.
Evaluate program effectiveness, clinical outcomes, and emerging best practices to identify opportunities for improvement.
Promote continuity of care, appropriate transitions between levels of care, and coordination with external providers and community resources.
Participate in organizational strategic planning and collaborate with executive leadership to establish clinical priorities and support long-term sustainability.
Clinical Staff Supervision and Development
Provide clinical supervision to qualified personnel in accordance with California law, professional licensing requirements, and authorized scope of practice.
Oversee clinical staff performance, professional development, training, case consultation, and adherence to ethical and documentation standards.
Participate in clinical hiring recommendations, onboarding, competency assessments, performance evaluations, and corrective action, in collaboration with appropriate leadership.
Coordinate with the Director of Operations regarding clinical staffing needs and coverage, including providing LPHA coverage when needed and within the scope of professional qualifications.
Establish expectations for professional conduct, therapeutic boundaries, clinical accountability, and quality of care.
Clinical Documentation and Treatment Planning
Oversee the quality and appropriateness of clinical assessments, diagnostic evaluations when authorized, individualized treatment plans, progress notes, discharge plans, and continuing-care recommendations.
Ensure clinical records are accurate, complete, timely, and consistent with medical necessity requirements, applicable payer standards, and regulatory expectations.
Monitor documentation compliance and implement corrective actions when deficiencies are identified.
Promote appropriate admission, continued-stay, transfer, and discharge decisions based on client needs, clinical assessments, treatment response, and applicable level-of-care criteria.
Support coordinated care for co-occurring mental health conditions and other clinical needs within the programs’ authorized scope.
Regulatory Compliance and Quality Improvement
Maintain clinical compliance with applicable DHCS licensing and certification requirements, including relevant provisions of Title 9 and Title 22 of the California Code of Regulations.
Collaborate with Compliance to maintain clinical policies, procedures, and practices consistent with applicable state and federal requirements, including HIPAA and 42 CFR Part 2, as applicable.
Participate in regulatory inspections, audits, investigations, and reviews involving clinical services.
Oversee or conduct clinical chart reviews, monitor quality indicators, and develop corrective action and performance improvement plans.
Monitor clinical outcomes, treatment engagement, documentation completion, discharge planning, continuity of care, and client feedback.
Ensure clinical staff receive appropriate training on regulatory requirements, professional ethics, client rights, confidentiality, and organizational policies.
Incidental Medical Services (IMS) Oversight
Provide clinical program oversight for IMS in accordance with applicable DHCS requirements and organizational approvals.
Coordinate with Medical Director(s), licensed healthcare practitioners, nursing personnel, and other authorized providers regarding clinical protocols and continuity of care.
Support appropriate screening, referral, monitoring, and escalation procedures for medical concerns.
Ensure medical assessments, prescribing, medication administration, and other restricted clinical functions are performed by appropriately licensed or authorized personnel.
Collaborate with Compliance to maintain appropriate IMS policies, procedures, documentation, and coordination practices.
Client Safety and Risk Management
Provide clinical leadership in assessing and addressing client safety concerns, clinical risks, and significant incidents.
Review adverse events, treatment-related grievances, and other matters requiring clinical evaluation.
Support appropriate crisis response, suicide-risk assessment protocols, relapse-risk interventions, and escalation of urgent medical, psychiatric, behavioral, or safety concerns.
Coordinate with appropriate clinical and operational personnel to ensure timely follow-up, documentation, and corrective action.
Electronic Health Records, Data, and Reporting
Oversee clinical documentation workflows and effective use of the organization’s electronic health record (EHR) and applicable county-based systems and reporting platforms.
Collaborate with the Director of Operations to support accurate, timely, and consistent data entry, appropriate information sharing, data integrity, and compliance with privacy and security requirements.
Monitor clinical outcomes and key performance indicators for RTC, IOP, and IMS services, as applicable to assigned clinical and nursing personnel.
Prepare and review internal and external clinical reports, as needed, to support regulatory compliance, program evaluation, and continuous quality improvement.
Interdisciplinary Collaboration
Participate in case conferences, multidisciplinary meetings, clinical consultations, and treatment reviews.
Collaborate with referral sources, external providers, and community partners to support coordinated services and continuity of care.
Communicate clinical program needs, risks, and recommendations to executive leadership.
Perform other related duties as assigned.
Qualifications: Job Qualifications
Education and Licensure
Master’s degree in counseling, psychology, social work, marriage and family therapy, or a related behavioral health field.
Current, active California professional license appropriate to the position’s clinical leadership and supervision responsibilities. License(s) such as an LCSW, LMFT, LPCC, or psychologist, etc.
Ability to provide clinical supervision and oversight consistent with applicable California laws, licensing requirements, and professional scope of practice.
Experience
Demonstrated experience in substance use disorder treatment, behavioral health, clinical supervision, and treatment program development.
Experience with residential and outpatient SUD treatment programs and familiarity with California DHCS licensing and regulatory requirements.
Experience with clinical documentation review, quality assurance, staff development, and regulatory compliance.
Experience overseeing or coordinating Incidental Medical Services (IMS) is preferred.
Experience using electronic health records and monitoring clinical outcomes is preferred.
Knowledge, Skills, and Abilities
Working knowledge of California DHCS licensing and certification requirements applicable to SUD treatment programs.
Understanding of ASAM level-of-care principles and medical necessity criteria, as applicable to program and payer requirements.
Knowledge of evidence-based SUD treatment practices, co-occurring disorders, trauma-informed care, and recovery-oriented services.
Understanding of clinical documentation standards, client rights, confidentiality requirements, professional ethics, and mandated reporting obligations.
Strong leadership, clinical judgment, communication, consultation, and problem-solving skills.
Ability to supervise and develop clinical personnel, establish consistent clinical standards, and promote accountability across multiple levels of care.
Ability to analyze clinical data, identify quality improvement opportunities, and implement effective corrective actions.
Ability to collaborate effectively with executive leadership, operations, compliance, medical providers, and interdisciplinary teams.
Work Environment
This position supports clinical services within a 24-hour residential treatment environment and outpatient programs. The role may require travel between facilities, participation in regulatory inspections, response to urgent clinical or operational matters, and occasional availability outside standard business hours.
Benefits
Bi-Bett Corporation offers a comprehensive benefits package to eligible full-time employees, including:
Medical insurance
Dental insurance
Vision insurance
403(b) retirement plan
Flexible Spending Account (FSA)
Paid Time Off (PTO)
Paid holidays
Educational Assistance – up to $1,000 annually
Opportunities for advancement within a growing nonprofit organization
Salary Range: $120,000 - $130,000
Equal Opportunity Employer
Bi-Bett Corporation is an equal opportunity employer and encourages diversity.
Bi-Bett Corporation is a California nonprofit with more than 50 years of experience providing treatment and recovery services to adults with substance use and co-occurring disorders. Originally based in Contra Costa County, Bi-Bett now operates residential and outpatient programs throughout Alameda and Solano Counties.
Our Mission: To provide effective and affordable human services to individuals, families, and communities affected by alcohol and drug-related problems. We believe everyone has value and can grow through change when given the opportunity to make positive choices. Our goal is to create culturally appropriate, alcohol- and drug-free environments that support personal and social growth.
Job Description
Position Summary
Bi-Bett Corporation is seeking an experienced Clinical Program Director to provide clinical leadership, oversight, and supervision for its substance use disorder (SUD) treatment programs, including residential treatment, intensive outpatient services, and Incidental Medical Services (IMS), as applicable to the organization’s California Department of Health Care Services (DHCS) licenses and approvals.
Reporting to the Chief Executive Officer, the Clinical Program Director oversees licensed clinical and nursing personnel, including Licensed Practitioners of the Healing Arts (LPHAs) and Licensed Vocational Nurses (LVNs) assigned to IMS. This position ensures the delivery of safe, ethical, evidence-informed, person-centered, and clinically appropriate services while maintaining compliance with applicable California regulations, licensing requirements, professional standards, and organizational policies.
The Clinical Program Director works collaboratively with executive leadership, the Director of Operations, Compliance, Medical Director(s), and other designated personnel to strengthen clinical quality, support organizational growth, and promote effective, coordinated care. This is a clinical leadership position focused on clinical services, professional supervision, quality improvement, and regulatory compliance, rather than day-to-day facility operations or general business administration.
Essential Duties and Responsibilities
Clinical Leadership and Program Development
Provide clinical oversight and direction for residential treatment, intensive outpatient, and IMS services within the scope of applicable licenses, approvals, and professional qualifications.
Oversee clinical programming, therapeutic interventions, treatment protocols, and individualized, recovery-oriented, trauma-informed, and culturally responsive services.
Evaluate program effectiveness, clinical outcomes, and emerging best practices to identify opportunities for improvement.
Promote continuity of care, appropriate transitions between levels of care, and coordination with external providers and community resources.
Participate in organizational strategic planning and collaborate with executive leadership to establish clinical priorities and support long-term sustainability.
Clinical Staff Supervision and Development
Provide clinical supervision to qualified personnel in accordance with California law, professional licensing requirements, and authorized scope of practice.
Oversee clinical staff performance, professional development, training, case consultation, and adherence to ethical and documentation standards.
Participate in clinical hiring recommendations, onboarding, competency assessments, performance evaluations, and corrective action, in collaboration with appropriate leadership.
Coordinate with the Director of Operations regarding clinical staffing needs and coverage, including providing LPHA coverage when needed and within the scope of professional qualifications.
Establish expectations for professional conduct, therapeutic boundaries, clinical accountability, and quality of care.
Clinical Documentation and Treatment Planning
Oversee the quality and appropriateness of clinical assessments, diagnostic evaluations when authorized, individualized treatment plans, progress notes, discharge plans, and continuing-care recommendations.
Ensure clinical records are accurate, complete, timely, and consistent with medical necessity requirements, applicable payer standards, and regulatory expectations.
Monitor documentation compliance and implement corrective actions when deficiencies are identified.
Promote appropriate admission, continued-stay, transfer, and discharge decisions based on client needs, clinical assessments, treatment response, and applicable level-of-care criteria.
Support coordinated care for co-occurring mental health conditions and other clinical needs within the programs’ authorized scope.
Regulatory Compliance and Quality Improvement
Maintain clinical compliance with applicable DHCS licensing and certification requirements, including relevant provisions of Title 9 and Title 22 of the California Code of Regulations.
Collaborate with Compliance to maintain clinical policies, procedures, and practices consistent with applicable state and federal requirements, including HIPAA and 42 CFR Part 2, as applicable.
Participate in regulatory inspections, audits, investigations, and reviews involving clinical services.
Oversee or conduct clinical chart reviews, monitor quality indicators, and develop corrective action and performance improvement plans.
Monitor clinical outcomes, treatment engagement, documentation completion, discharge planning, continuity of care, and client feedback.
Ensure clinical staff receive appropriate training on regulatory requirements, professional ethics, client rights, confidentiality, and organizational policies.
Incidental Medical Services (IMS) Oversight
Provide clinical program oversight for IMS in accordance with applicable DHCS requirements and organizational approvals.
Coordinate with Medical Director(s), licensed healthcare practitioners, nursing personnel, and other authorized providers regarding clinical protocols and continuity of care.
Support appropriate screening, referral, monitoring, and escalation procedures for medical concerns.
Ensure medical assessments, prescribing, medication administration, and other restricted clinical functions are performed by appropriately licensed or authorized personnel.
Collaborate with Compliance to maintain appropriate IMS policies, procedures, documentation, and coordination practices.
Client Safety and Risk Management
Provide clinical leadership in assessing and addressing client safety concerns, clinical risks, and significant incidents.
Review adverse events, treatment-related grievances, and other matters requiring clinical evaluation.
Support appropriate crisis response, suicide-risk assessment protocols, relapse-risk interventions, and escalation of urgent medical, psychiatric, behavioral, or safety concerns.
Coordinate with appropriate clinical and operational personnel to ensure timely follow-up, documentation, and corrective action.
Electronic Health Records, Data, and Reporting
Oversee clinical documentation workflows and effective use of the organization’s electronic health record (EHR) and applicable county-based systems and reporting platforms.
Collaborate with the Director of Operations to support accurate, timely, and consistent data entry, appropriate information sharing, data integrity, and compliance with privacy and security requirements.
Monitor clinical outcomes and key performance indicators for RTC, IOP, and IMS services, as applicable to assigned clinical and nursing personnel.
Prepare and review internal and external clinical reports, as needed, to support regulatory compliance, program evaluation, and continuous quality improvement.
Interdisciplinary Collaboration
Participate in case conferences, multidisciplinary meetings, clinical consultations, and treatment reviews.
Collaborate with referral sources, external providers, and community partners to support coordinated services and continuity of care.
Communicate clinical program needs, risks, and recommendations to executive leadership.
Perform other related duties as assigned.
Qualifications: Job Qualifications
Education and Licensure
Master’s degree in counseling, psychology, social work, marriage and family therapy, or a related behavioral health field.
Current, active California professional license appropriate to the position’s clinical leadership and supervision responsibilities. License(s) such as an LCSW, LMFT, LPCC, or psychologist, etc.
Ability to provide clinical supervision and oversight consistent with applicable California laws, licensing requirements, and professional scope of practice.
Experience
Demonstrated experience in substance use disorder treatment, behavioral health, clinical supervision, and treatment program development.
Experience with residential and outpatient SUD treatment programs and familiarity with California DHCS licensing and regulatory requirements.
Experience with clinical documentation review, quality assurance, staff development, and regulatory compliance.
Experience overseeing or coordinating Incidental Medical Services (IMS) is preferred.
Experience using electronic health records and monitoring clinical outcomes is preferred.
Knowledge, Skills, and Abilities
Working knowledge of California DHCS licensing and certification requirements applicable to SUD treatment programs.
Understanding of ASAM level-of-care principles and medical necessity criteria, as applicable to program and payer requirements.
Knowledge of evidence-based SUD treatment practices, co-occurring disorders, trauma-informed care, and recovery-oriented services.
Understanding of clinical documentation standards, client rights, confidentiality requirements, professional ethics, and mandated reporting obligations.
Strong leadership, clinical judgment, communication, consultation, and problem-solving skills.
Ability to supervise and develop clinical personnel, establish consistent clinical standards, and promote accountability across multiple levels of care.
Ability to analyze clinical data, identify quality improvement opportunities, and implement effective corrective actions.
Ability to collaborate effectively with executive leadership, operations, compliance, medical providers, and interdisciplinary teams.
Work Environment
This position supports clinical services within a 24-hour residential treatment environment and outpatient programs. The role may require travel between facilities, participation in regulatory inspections, response to urgent clinical or operational matters, and occasional availability outside standard business hours.
Benefits
Bi-Bett Corporation offers a comprehensive benefits package to eligible full-time employees, including:
Medical insurance
Dental insurance
Vision insurance
403(b) retirement plan
Flexible Spending Account (FSA)
Paid Time Off (PTO)
Paid holidays
Educational Assistance – up to $1,000 annually
Opportunities for advancement within a growing nonprofit organization
Salary Range: $120,000 - $130,000
Equal Opportunity Employer
Bi-Bett Corporation is an equal opportunity employer and encourages diversity.
Walnut Creek, California, United States
On-site
$120,000 - $130,000 USD yearly