Clinical Case Manager

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

Georgetown University is seeking qualified applicants for the permanent 12-month position of Clinical Case Manager (Staff Clinician). Reporting to the CAPS Clinical Director, responsibilities include developing, implementing, monitoring, and staffing all aspects of a higher education clinical case management system. The clinical case manager will work closely with Georgetown University staff clinicians, Student Outreach and Support (SOS) staff members, and other staff and faculty to identify and assess higher risk students. The clinical case manager will provide brief intervention and/or bridged clinical care as needed while securing appropriate referrals for students requiring a higher level of care. Excellent interpersonal skills and experience in mental health consultation, including the ability to develop strong working relationships, positively represent counseling services across diverse communities and interact effectively with both healthcare professionals and nonprofessionals regarding student mental health concerns.

Additional duties include, but are not limited to:

• Perform triage, clinical assessments, brief intervention/bridged care, referral services and follow-up to students presenting with a wide range of mental health needs

• Offer crisis intervention and risk assessment for students presenting with risk to self or others

• Partner with university and local first responders in facilitating emergency mental health evaluations

• Develops and maintains a community resource database across Georgetown University campus networks, serving as a referral source for resources that address various student needs

• Establish and foster collaborative relationships with emergency departments, psychiatric inpatient units, and HLOC step down programs across DC

• Maintain confidentiality of student information based on ethical and legal guidelines

• Provide general consultation to faculty, staff, students, other university offices, and family members who may be concerned about a student’s well-being or mental health

• Participate in various committees, advisory groups, and mental health/wellness coalitions

• Performs related duties as required

Work Interactions

The Clinical Case Manager (CCM) reports to the Clinical Director of the Counseling and Psychiatric Services (CAPS). The CCM plays a central role in managing and providing bridged clinical care to students experiencing complex mental health concerns and mental health crises. The CCM will collaborate with other CAPS clinicians, Student Outreach and Support (SOS) staff, University staff and faculty, and community-based mental health providers. They will also participate in Care Team and Threat Assessment meetings involving student concerns and issues related to the University’s policies and procedures.

Requirements and Qualifications

• Master’s degree in social work

• Must possess clinical licensure with the District of Columbia Department of Health (LICSW)

• Two years post-graduate experience in providing mental health clinical case management/care management with complex systems.

• Excellent clinical skills and ability to make sound analytical/diagnostic determinations

• Demonstrated ability to provide high quality work without close supervision

• Proven track record establishing and maintaining effective working relationships both within the university and with outside agencies.

• Excellent verbal and written communication skills

Preferred Qualifications

• Experience working in a college/university environment

• Community-based psychiatric experience

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at (202) 687-4798 or oeoc@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.