Case Manager - Interim Housing (Bandera)

Join Alcott: Make a difference!
Alcott, a leading nonprofit agency dedicated to providing vital mental health and supportive housing services to low-income adults across Los Angeles County, is seeking a compassionate and organized Interim Housing Case Manager to join our dedicated Interim Housing team.

If you're an empathetic problem solver with strong communication skills, and you're passionate about supporting individuals experiencing homelessness, this is your opportunity to make a direct impact on the lives of vulnerable Angelenos. Help clients take meaningful steps toward stability, recovery, and permanent housing.

Key Details
Job Title: Interim Housing Case Manager
Department: Interim Housing
Reports To: Program Manager
FLSA Status: Non-Exempt
Work Setting: On Site 
Salary Range: $24.00 to $26.00 hourly, DOE

What You'll Do: The Impact You'll Make
As an Interim Housing Case Manager, you’ll play a central role in our interim housing program, helping clients stabilize, connect with vital services, and prepare for long term housing. You’ll manage a caseload, conduct weekly check ins, support access to resources, and advocate for client needs using a trauma informed and harm reduction approach.

Client Engagement, Intake and Orientation
• Meet with new clients within 24 hours of program entry to complete intake, provide a tour, and explain program rules and services
• Build rapport using trauma informed and harm reduction approaches to create a safe, supportive environment
• Complete intake documentation within required timeframes and coordinate room assignments with site staff
• Confirm medication intake with medical team and support continuity of care

Ongoing Case Management and Housing Focused Support
• Conduct weekly check ins with assigned clients and document progress in CHAMP
• Support clients in obtaining critical documents such as IDs, benefits paperwork, and birth certificates
• Monitor client needs including mental health symptoms, substance use, and medication compliance
• Schedule and coordinate transportation for medical and housing related appointments
• Investigate concerns raised by staff and follow up with clients to address behavioral or engagement issues
• Collaborate with team members and attend multidisciplinary meetings to ensure coordinated care

Care Planning, Documentation and Compliance
• Develop and update individualized care plans aligned with client goals and needs
• Complete required assessments, maintain accurate records, and ensure compliance with agency and funder requirements
• Provide weekly progress updates to the Program Manager and contribute to service planning
• Perform additional duties as needed to support program success

What You'll Bring: Your Qualifications

Education and Experience
• At least one year of experience working with individuals experiencing homelessness and a bachelor’s degree in social work, psychology, or a related behavioral health field
• OR two years of relevant experience and a high school diploma or GED
• Experience supporting clients with co occurring mental health, substance use, or chronic health conditions is strongly preferred
• Familiarity with housing navigation, crisis response, and public benefits systems

Skills and Abilities
• Excellent communication, problem solving, and advocacy skills
• Highly organized with the ability to manage multiple priorities in a fast paced setting
• Proficient in using electronic health records, Microsoft Office, and case tracking systems
• Ability to work independently while collaborating within a multidisciplinary team

Licenses and Requirements
• Valid California Driver’s License, clean driving record, and insurability under agency policy if applicable
• Successful completion of Live Scan and background clearance
• Must be fully vaccinated for COVID 19 and have received at least one booster or provide approved exemption

Why Join Alcott?
Alcott is a compassionate, mission driven organization making a real difference in the lives of vulnerable Angelenos. When you join our team, you become part of a community committed to stability, recovery, and social justice.

• Meaningful Work: Help clients achieve recovery, stability, and independence
• Supportive Team: Work alongside skilled professionals who value empathy, integrity, and collaboration
• Outstanding Benefits: Enjoy 100 percent employer paid Medical and Dental coverage for the employee, with family and PPO options available at an additional cost, a 403b retirement plan with a 6% employer match, paid vacation and sick time
• Professional Growth: Receive supervision and ongoing training opportunities to support your path toward licensure and career advancement

Alcott is an Equal Opportunity Employer and supports the Americans with Disabilities Act. We adhere to the Fair Chance to Compete for Jobs Act of 2019.