Case Manager at WATCH - Full Time

Join Wasatch Behavioral Health as a Full-Time Case Manager with our WATCH Program (Wasatch Assistance Team Counseling the Homeless) in Provo, Utah! This rewarding opportunity offers a competitive wage of $21.36–$29.88/hour and the chance to make a meaningful difference in the lives of individuals experiencing homelessness and serious mental illness. Based at the Food & Care Coalition, the WATCH Program provides outreach, case management, therapy, medication management, and connections to essential community resources. As a Case Manager, you'll help clients navigate barriers, access critical services, and build the skills and supports needed to achieve greater stability, independence, and recovery.

Schedule: Monday–Friday, 8:00 AM–5:00 PM
Compensation: $21.36–$29.88 DOE and Licensure

Benefits

• Utah Retirement Systems (Pension & 401(k) options)
• Public Employees Health Plan (PEHP) Medical & Dental Insurance
• Vision Benefits Plan
• Employer-Provided Health Savings Account (HSA) Contributions
• Flexible Spending Account (FSA) Options
• Company-Paid Life Insurance
• Company-Paid Short- & Long-Term Disability Insurance
• Paid Annual Holidays
• Generous Paid Time Off (PTO)
• Scheduled Annual Pay Increases

About Us: Wasatch Behavioral Health

Wasatch Behavioral Health is a local government agency dedicated to providing compassionate, accessible mental health and substance-use services. We value collaboration, innovation, empathy, and creating a workplace where both clients and employees can thrive.

What You'll Do as a Case Manager

• Conduct outreach and build supportive relationships with individuals experiencing homelessness.
• Complete assessments and help develop individualized service and recovery plans.
• Connect clients with community resources, including housing assistance, Medicaid, Social Security benefits, food assistance, and other essential services.
• Coordinate care with therapists, prescribers, nurses, and community partners to support client success.
• Monitor client progress and provide ongoing case management, advocacy, and problem-solving support.
• Assist clients in working toward treatment goals, increased independence, and long-term stability.
• Maintain accurate documentation and ensure compliance with agency and Medicaid requirements.
• Promote recovery-oriented, trauma-informed, and person-centered services in every client interaction.

Qualifications

Applicants must meet ONE of the following:

Note: Applicants under the "working toward SSW" pathway must obtain their SSW license within 24 months of hire.

• Bachelor's degree with Social Service Worker (SSW) license
• Bachelor's degree in any field with willingness to pursue SSW licensure

Additional Requirements:

• Valid driver's license
• Basic understanding of Social Work principles
• Familiarity with social welfare policy and human development
• Ability to problem-solve and maintain a client-centered approach
• Must pass the Utah County Jail's criminal background check.
• Spanish speakers may qualify for increased wages after testing

Apply Today

Ready to make a real impact? Submit your application today and take the next step toward a career that truly changes lives. We're excited to meet you and cheer you on as you grow with our team!

Employment at Wasatch Behavioral Health is contingent upon successful completion of a drug screen, motor vehicle record review and criminal background check. After hire you must complete and receive a Criminal Background Clearance (BCI) from Utah State Office of Licensing. You will additionally be required to pass the Utah County Jail's criminal background check. Upon receipt of a conditional offer of employment in the position, you must provide an official copy of licensure or certification.