Case Manager

We're Hiring: Case Manager| $24.93/hr. + Amazing Benefits!

Location: Salt Lake City Area | Schedule: Typically, Monday - Friday 8:00 am – 5:00 pm | Type: Full-Time | FLSA: Non-Exempt

Utah Community Action is seeking a compassionate, organized, and resourceful Case Manager to help individuals and families achieve greater self-reliance. In this role, you will partner with clients to develop personalized case management plans focused on stable housing, employment, food security, financial literacy, and long-term success.

Key responsibilities include:

• Provide comprehensive, client-centered case management and ongoing support.
• Assess clients' social and financial needs, establish goals, and develop individualized action plans.
• Connect clients with internal and community resources, including housing, employment, education, healthcare, mental health, childcare, transportation, and financial literacy services.
• Maintain accurate and timely case documentation in the agency's electronic data system.
• Monitor referrals, evaluate outcomes, and adjust service plans as needed.
• Build collaborative relationships with community partners and represent Utah Community Action professionally.
• Participate in outreach events, which may occasionally occur outside regular business hours.
• Ensure compliance with all agency policies and funding requirements.

Professional Standards

Success in this role requires:

• Strong interpersonal and communication skills
• Professionalism, reliability, and accountability
• Ability to maintain confidentiality
• Flexibility to meet changing program needs
• Collaboration and teamwork

All candidates must pass required background checks and screenings in accordance with agency policies.

What You'll Need

Required Qualifications

• Bachelor's degree in Social Work, Education, or a related field.
• Two years of case management experience.
• Proficiency with Microsoft Office.
• Valid driver's license and ability to travel as needed.

Preferred Qualifications

• Experience serving low-income populations.
• Knowledge of trauma-informed care and conflict resolution.

Additional Requirements

Employment is contingent upon successfully passing a background check, a drug and alcohol screening, a sex offender registry check, a child abuse/neglect check, and meeting all Head Start health requirements.

As a federally funded organization, we are subject to applicable federal requirements. Although certain substances may be permitted under state law, federal requirements apply to employment with the organization.

Pay & Benefits

• $24.93/hour
• Medical, Dental, and Vision Insurance
• HSA with up to $2,500 match and Telehealth access
• 401(k) with 5% employer match
• 11 paid holidays, paid winter break, 192 hours of PTO annually, and a weekly paid self-care hour
• Life and disability insurance, EAP, and more

Why Utah Community Action?

You'll join a compassionate, mission-driven organization where your work directly supports healthier futures for children and families. With no supervisory responsibilities, this role offers meaningful impact, strong team support, and opportunities to grow while making a real difference every day.

Utah Community Action is an Equal Opportunity Employer and the agency prohibits discrimination and harassment because of a person's protected status such as race, color, national origin, religion, age (40 and over), physical or mental disability, genetic information, veteran, military service, gender, sex (including conditions of pregnancy), marital status, familial status, sexual orientation, gender identity or any other protected- group status.