Case Manager

Compensation Range: $25/hr - $28/hr commensurate with experience

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Overview:

The Adult Day Health Care (ADHC) Program at Housing Works is a unique community-based health care program that provides comprehensive nursing, social work, nutrition, mental health, and substance use services to individuals living with chronic illnesses including HIV, behavioral health conditions, diabetes, hypertension and others. Housing Works is seeking a Licensed Master Social Worker/Case Manager to provide mental health/substance use/supportive counseling, crisis interventions, and case management services to clients of the Adult Day Health Care Program, located in Brooklyn. This is a unique opportunity for a Licensed Master Social Worker (LMSW) who is focused on patient centered community mental health and harm reduction model. With the support of the Director of Clinical Services, Clinical Supervisor and interdisciplinary team of professionals, the Licensed Master Social Worker will help achieve improved health outcomes for our client population. The ideal candidate will be familiar with evidence-based interventions and comfortable using data to guide practice. NYS Licensed Master Social Worker required.

Responsibilities:

• Manages a caseload of 30 – 40 active clients, not inclusive of staff coverage.
• Provides case management services including but not limited to: monthly assessments, quarterly assessments, quarterly care planning, counseling, outreach, case conferences, advocacy, referrals (on-site & off-site,) and discharge planning.
• Completes initial assessment (4A/4B) and quarterly reassessments on all enrolled clients in a timely manner to develop appropriate treatment goals for each client, while ensuring timely submission of clinical documentations to managed care organizations for uninterrupted services.
• Establishes treatment goals and objectives with clients as part of the interdisciplinary team, while ensuring timely submission of clinical documentations to managed care organizations for uninterrupted services.
• Facilitates up to 6 groups per week, attend all trainings, staff meetings, care plan sessions, and daily morning rounds, performs lunch monitoring for clients at least once per week, accompany client trips/outings, and participates in agency advocacy events devoted to HIV/AIDS.
• Provides crisis intervention services and, if necessary, refers clients for psychiatric assessments. Consults with supervisor and completes incident reports on all incidents including trauma or behavioral problems requiring AADHC intervention.
• Coordinates the provision of multidisciplinary services as outlined in interdisciplinary care plan. Periodically reviews clients’ Medicaid status and provide spend-down letters if appropriate.
• Identifies clients receiving services from other community providers and assumes role of lead case manager. Coordinates joint services and treatment planning, assessment and re-assessment. Coordinates joint case conferences with other service providers to clarify and define each provider’s goals and objectives.
• Develops a collaborative relationship with clients to monitor integration in the AADHC, to encourage client attendance and provide on-going clinical services. Addresses issues and concerns which may arise for the client in the course of AADHC participation.
• Presents psycho-social needs, strengths, and limitations of all assigned clients during interdisciplinary care planning meetings and case conferences, as well as provides clinical support to other Case Managers regarding all AADHC clients.
• Reports weekly updates of all clients in caseload during rounds and discusses outreach efforts for clients with whom no face-to-face contact has occurred.
• Participates in continuing quality assurance and quality improvement committee activities to ensure the highest level of services to all enrolled clients, along with assurance of documentation compliance related to chart audit and managed care service authorizations.
• Other duties as assigned by the Clinical Supervisor/Director of Clinical Services or Vice President of AADHC.
• Supports and participates in advocacy efforts to end the twin crises of homelessness and AIDS.

Requirements:

• All applicants must possess a master’s degree in Social Work/MHC/LMHC and be licensed in NYS to practice as a Licensed Master Social Worker (LMSW).
• Candidate should have at least two years of experience in providing case management services to HIV/AIDS infected substance using population.
• Skills in group facilitation and counseling are preferred. Ideal candidate should be able to employ a variety of clinical techniques, theories and skills to elicit sensitive information, handle crises and work effectively in an interdisciplinary team.
• Strong organizational skills and proficient in Spanish are highly preferred

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This position is included in a bargaining unit of Housing Works’ New York City employees represented by a labor union known as the Retail Wholesale and Department Store Union (“RWDSU”). Accordingly, the RWDSU has the exclusive right to bargain over the terms and conditions of employment related to this position and this position may become covered by the terms of a collective bargaining agreement (a “CBA”) between Housing Works and the RWDSU