Bilingual MOMobile Advocate

Organizational Summary

Maternity Care Coalition (MCC) is a community-based nonprofit organization serving Pennsylvania and Delaware with over four decades of commitment to improving maternal and child health and early care and education. MCC’s mission is to improve the health and well-being of pregnant women and parenting families and enhance school readiness for children ages 0-3. We achieve this through direct service, advocacy, and research, in collaboration with individuals, families, providers, and communities. We envision a future where parents impacted by racial and social inequities can birth with dignity, parent with autonomy, and raise babies who are healthy, growing, and thriving.

Position Summary

Responsible for providing culturally sensitive group education and case management to pregnant and newly parenting women, including assessment, referral, follow-up, monitoring, and needed supportive services. Provide home visiting services for families. Services are provided during regular business hours, in the evenings, and on weekends, as needed.

Core Functional Responsibilities

• Participates in outreach efforts to locate and communicate with pregnant women and new parents and direct them to needed health and social services.
• Provides intensive case management, including assessment, referral, follow-up, and monitoring to high-risk pregnant women, new parents, and their families, through routine home and office visits and regular phone contact.
• Supports clients in planning for their own health and social service needs by assisting clients in identifying goals.
• Refers participants needing more intensive follow-up to appropriate agencies. Learns about and contacts community resources clients need.
• Conducts health promotion activities by providing client education, disseminating educational literature, and distributing disease prevention materials, including condoms.
• Ensures timely scheduling of prenatal, postpartum, well-child, and early intervention appointments.
• Assists in organizing client meetings and other special events
• Facilitates (or co-facilitates) community health education programs
• Attends community meetings, health fairs, and represents MCC as requested by supervisor.
• Keeps careful records of all contacts made and follows up as necessary. Keeps accurate records of services received by clients.
• Routinely uses MCC client database and other computer systems including e- mail, Internet, and word processing.
• Attends orientation and ongoing training sessions on maternal and child health and welfare, child abuse, housing, nutrition, substance abuse, counseling, parenting, infant and family support issues.
• Meets with supervisor regularly to report on and discuss work.
• Ensures confidentiality of client records, sharing pertinent information only with the client’s approval.

Supporting Responsibilities 

• Adhere to the MCC’s security guidelines and ensure the appropriate handling of sensitive information. 
• Attend relevant staff meetings to promote communication and execution of goals. 
• Participate in professional development, training, and workshops to enhance professional growth. 
• Complete special projects and other duties as assigned to support departmental priorities. 

Knowledge, Skills & Abilities

• Bilingual language skills, ability to speak, read, and write in both Spanish and English.
• Understanding of MCC’s mission, goals, and objectives and ability to work independently with a high level of energy and contribute as part of a larger team.
• Knowledge of the concepts and practices associated with community health issues, particularly with pregnant women, prenatal care, parenting, and other services for mothers, young children, and their families.
• Ability to travel in and around the Greater Philadelphia region to conduct home visits and community outreach.
• Knowledge of and sensitivity to issues facing the community served.
• Experience in client management procedures for determining eligibility, assessing needs, identifying resources, making referrals, following up, and documenting client interactions.
• Demonstrated clinical social work skills.
• Strong interpersonal skills as demonstrated by compassionate, courteous, cordial, cooperative, and professional interaction with diverse groups of co-workers, community partners, clients, and members of the community.
• Ability to operate a computer and use a variety of common software programs, including Microsoft Office, spreadsheets, and customized databases.
• Effective and accurate documentation of case notes and client data according to established client management documentation procedures.
• Ability to organize tasks efficiently and follow up and follow through with strong attention to detail.

Experience, Education, and Licensure

Experience:

• Two-plus years of experience providing direct services in a community outreach setting
• Experience with community health issues
• Experience working with maternal and child health issues

Education:

• High school diploma or equivalent required.
• Bachelor's degree in Social Work, Public Health, or a related field preferred.

Other Position Factors

The other position factors described here are representative of those that an employee must meet to successfully perform the essential tasks of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Maternity Care Coalition operates as a hybrid organization. The assigned work arrangement for this position may include a combination of remote and onsite work and will be determined based on operational needs, role responsibilities, and performance. Work arrangement expectations may be modified over time to meet organizational or programmatic requirements. Staff working remotely are responsible for maintaining a safe and appropriate workspace.

• Ability to engage in extended periods of sitting, computer work, and sustained concentration to complete financial analysis, reporting, and related tasks.
• Ability to occasionally bend, reach, lift, carry, push, or pull training materials or equipment, generally not exceeding 30 pounds.
• Possession of a valid driver’s license issued by the state of residence and the ability to successfully pass a motor vehicle record check, where driving is an essential function of the role.
• Ability to travel occasionally to attend conferences, seminars, and professional meetings.
• Ability to work non‑traditional hours on an occasional basis based on operational needs.
• Employment is contingent upon the successful completion of required post‑offer pre‑employment background clearances, as well as any additional post‑hire background, compliance, or programmatic clearances required by the organization, funders, or applicable regulations.

Competitive Benefits:

• Three weeks paid vacation, plus one (1) week paid Winter Break
• Medical, Prescriptions, Dental, Vision, Identity Theft through CIGNA
• Employer-Paid Basic Life and Accidental Death and Dismemberment Insurance
• Employer-Paid Employee Assistance Program
• Employer-Paid Long-Term Disability Insurance
• Voluntary & Supplemental Life Insurance, Short-Term Disability
• Flexible Spending Accounts and Commuter Plans 
• Medical Waiver Credit
• Health Savings Account (HSA)
• 403B Retirement Plan with Employer Match
• Pet Insurance
• Wellness Programs
• 12 weeks of paid parental leave
• MCC is a qualified PSLF Employer

Equal Employment Opportunity Statement:

Maternity Care Coalition (MCC) is committed to fostering an inclusive, respectful, and equitable workplace culture. We ensure a fair hiring process and provide a healthy work environment where every employee can thrive and make a meaningful impact in the community. As an employer committed to Diversity, Equity, Inclusion, and Belonging (DEIB), MCC celebrates differences and values the unique perspectives that individuals from all backgrounds bring to our organization. We are committed to maintaining a diverse workforce that strengthens our mission, and we actively encourage applications from candidates of all backgrounds and experiences. MCC is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, gender identity, sexual orientation, national origin, disability, veteran status, or any other legally protected characteristic.

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Join us in making a lasting difference for children and families in our community.

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