Behavioral Health Services Manager - 2025774

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

The Behavioral Health Services Manager will lead the implementation of  World Relief Spokane’s Mental Health and Psychosocial Support (MHPSS) service line expansion. This position provides trauma-informed care, oversees program delivery, supports staff and  volunteers, and ensures high-quality, culturally responsive services that strengthen the  mental health and well-being of refugee and immigrant families.

Hybrid Schedule 4 day onsite and 1 work from home day/week

• This role is responsible for supervising others and includes responsibilities consistent with supervising employees, including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values, including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.
• Oversee design, delivery, and evaluation of MHPSS group interventions (First Aid Arts, Hope Groups, Amal for Children). 
• Manage program logistics, calendar, and participant recruitment.
• Facilitate psychosocial groups; conduct intakes, assessments, and referrals.
• Provide training and reflective supervision for staff, interns, and volunteers.
• Build partnerships with healthcare providers, schools, and community organizations.
• Track outcomes using validated tools; prepare reports for funders and leadership.
• Ensure program compliance with policies, ethical standards, and funding requirements. 
• Other relevant duties as assigned

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Association of Evangelicals' For the Health of The Nation document
• Valid drivers license, access to reliable vehicle and ability to pass MVR standards 
• Master’s degree in Social Work (MSW), Marriage and Family Therapy (MFT) or Mental Health Counseling required.
• 2+ years’ experience in social work, mental health, or program management post graduation.
• Experience working with refugees, immigrants, or multicultural populations.
• Successful completion of background check. 

• Commitment to World Relief’s mission and values. 
• Strong knowledge of trauma-informed, culturally responsive care.
• Group facilitation and training experience with diverse populations.
• Excellent interpersonal and cross-cultural communication skills.
• Ability to manage multiple priorities and meet deadlines. 
• Proficiency with Microsoft Office, databases, and case management systems. 
• Bilingual skills (especially in refugee languages) are strongly preferred; membership in a key client community. 
• Licensure or eligibility for licensure in Washington State preferred.

World Relief offers a competitive benefits package and employee discount program for full-time, Regular, employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.