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Behavioral Health Care Manager

Heritage Health Network
2 hours ago
Full-time
Remote friendly (Riverside, California, United States)
United States
Master's

Behavioral Health Care Manager (ECM) – Hybrid Role

Heritage Health Network (HHN)

Join Heritage Health Network as a Behavioral Health Care Manager (BHCM) and support high-need Medi-Cal members through our Enhanced Care Management (ECM) program.

This is a hybrid role combining field and office work, with approximately 2–3 days in the field and 2–3 days office-based, providing flexibility while maintaining meaningful, in-person member engagement.

What You’ll Do

  • Serve as the primary point of contact for members with behavioral health and psychosocial needs
  • Conduct comprehensive assessments and develop personalized, person-centered care plans
  • Coordinate care across behavioral health providers, medical teams, and community resources
  • Conduct in-person home and community visits based on member needs
  • Support transitions of care, including post-discharge follow-up and care coordination
  • Provide education, coaching, and trauma-informed support to improve member outcomes
  • Maintain accurate documentation and meet program requirements

Requirements

  • Education: Masters degree in Social Work, Psychology, Public Health, or related field is required
  • Experience: 1–3 years in care management, case management, behavioral health, or community-based settings (Medi-Cal/ECM preferred)
  • Licensures: Not required; LMFT, LCSW, or LPCC preferred
  • Bilingual: English/Spanish preferred
  • Strong communication, organizational, and interpersonal skills
  • Knowledge of behavioral health, SDOH, and community resources
  • Comfortable with field work and home visits
  • Valid driver’s license, active auto insurance, and reliable vehicle
  • Willingness to travel locally for field visits


    • Benefits

  • Medical, dental, and vision insurance
  • Paid time off + holidays
  • Competitive pay + quarterly bonuses
  • Hybrid work flexibility
  • Professional growth and development opportunities