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Behavioral Health Associate Manager Clinical Health Services - Field NJ

CVS Health
3 hours ago
Full-time
Remote
United States
$88,374 - $190,344 USD yearly
Bachelor's, Master's

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

The Behavioral Health Associate Manager, Clinical Health Services provides clinical and operational leadership for Aetna’s Integrated Care Management (ICM) Behavioral Health Program in New Jersey. This role leads and supervises a team of care managers supporting Medicaid members with complex behavioral and physical health needs, ensuring high‑quality, coordinated, and compliant care across the continuum.

As a Behavioral Health Subject Matter Expert, the Associate Manager drives best practices, regulatory compliance, and continuous improvement while guiding teams through change in a fast‑paced environment. This position is primarily remote with occasional in‑person meetings and field visits, and plays a critical role in audit readiness, program performance, and member outcomes.

The ideal candidate is a forward‑thinking, collaborative leader who builds trust, motivates teams, and champions continuous improvement. This position demands a commitment to integrity, transparency, and accountability, along with the ability to lead teams through transformation with empathy, clarity, and vision.

What You’ll Do:

  • Lead and support the Integrated Care Management Behavioral Health Program, supervising and mentoring a team of care managers.

  • Guide high‑quality, coordinated care for members with behavioral and physical health needs.

  • Serve as a behavioral health expert, promoting best practices and strong clinical judgment.

  • Ensure regulatory compliance and audit readiness while driving continuous quality improvement.

  • Collaborate with providers, community partners, and internal teams to improve outcomes.

  • Develop and motivate staff, lead through change, and support a positive team culture.

  • Use data and insights to improve performance and member care.

  • Travel within New Jersey as needed for visits and audits (up to 50–75%).

Required Qualifications:

  • 3 or more years of leadership experience managing a team

  • 3 or more years’ experience in clinical area of expertise; pediatric, special needs and adult population

  • 2 or more years experience serving chronically ill populations with mental health and/or Substance Use Disorders

  • 2 or more years of care management experience in managed care

  • 1or more year of discharge planning and/or home health care coordination experience

  • Independently Licensed in NJ (LCSW - Licensed Clinical Social Worker or LPC - Licensed Professional Counselor)

  • Must possess reliable transportation and be willing and able to travel up to 75% of the time conducting observational face to face audits in the field and/or assisting and mentoring case managers .Mileage is reimbursed per our company expense reimbursement policy)

Required Core Skills & Competencies:

  • Advanced computer literacy with strong proficiency in internal and external systems, virtual platforms, and MS Office Suite

  • Strong data‑gathering, analytical, and interpretive skills to inform sound decision‑making and next steps

  • Highly organized, adaptable, and effective in fast‑paced, evolving environments

  • Proven ability to think critically, solve problems independently, and navigate complex situations

  • Skilled at managing competing priorities and consistently meeting deadlines

  • Self‑motivated, dependable, and accountable with minimal oversight

  • Positive, forward‑thinking mindset with a continuous improvement approach

  • Exceptional written and verbal communication skills, with the ability to tailor messaging for diverse audiences

  • Solid understanding of compliance requirements, with the initiative to independently learn and apply SOPs, contracts, and departmental standards

  • Strong attention to detail and commitment to accuracy

  • Strategic, innovative thinker who brings creative, “outside‑the‑box” solutions to challenges

Preferred Credentials & Experience:

  • Certified Case Manager (CCM)

  • Proficient in learning and navigating care management and utilization management systems

  • Advanced knowledge of NCQA standards and care management requirements

  • Demonstrated experience with New Jersey Medicaid

  • Working knowledge of NJ Division of Developmental Disabilities (DDD) and/or Division of Child Protection and Permanency (DCPP)

  • Experience supporting or participating in IPRO/EQRO audits and reviews

Education & License Requirements:

  • Master’s degree required

  • Active, unrestricted clinical license in one of the following:

    • Licensed Clinical Social Worker (LCSW)

    • Licensed Professional Counselor (LPC)

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$88,374.00 - $190,344.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.


Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 05/17/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.