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BACHELOR'S LEVEL Suicide Prevention Care Coordinator

Mental Health Resource Center
6 hours ago
Full-time
On-site
Jacksonville, Florida, United States
Bachelor's
Benefits/Perks
Medical, Dental, and Vision Insurance
Life Insurance
Disability Insurance
403(b) Retirement Plan
Paid Time Off (PTO)
Paid Holidays
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Eleos Health – HIPAA-compliant documentation tool
 
Company Overview
Mental Health Resource Center is a not-for-profit Florida corporation that provides a wide range of mental and behavioral health services to the community, including 24-hour emergency services, inpatient psychiatric care for children, adolescents, and adults, and outpatient services such as medication management, case management, and counseling.
 
Job Summary
The Care Coordinator for the Suicide Prevention Team works with individuals who have experienced suicidal ideation or suicide attempts, typically following discharge from emergency departments or inpatient psychiatric facilities. This role focuses on rapid follow-up, care coordination, and transition planning to support safety and stability during high-risk periods, particularly for individuals with serious mental illness and/or substance use disorders.
 
The Care Coordinator develops individualized care plans, coordinates services, and ensures timely follow-up after discharge to reduce risk and support continuity of care across behavioral health systems.
 
Responsibilities
  • Complete initial and ongoing assessments, including suicide risk, substance use, mental status, medical history, living situation, supports, strengths, barriers, and medications. 
  • Conduct outreach to crisis stabilization units, inpatient psychiatric facilities, emergency departments, and community partners to engage eligible individuals. 
  • Conduct suicide risk screenings and complete comprehensive risk and biopsychosocial assessments at time of referral. 
  • Develop individualized care and safety plans in collaboration with individuals served, families, and providers. 
  • Provide safety planning and counseling on access to lethal means. 
  • Maintain frequent, proactive contact based on level of suicide risk, including follow-up within 24 hours of missed appointments. 
  • Coordinate transition of care, including warm hand-offs to ensure connection to ongoing services. 
  • Support stabilization through outreach, care coordination, and ongoing engagement. 
  • Monitor progress, document outcomes, and participate in care plan or treatment plan reviews. 
  • Advocate for and coordinate access to needed services and community resources. 
  • Maintain regular communication with providers and support continuity during and after treatment. 
  • Provide outreach to community providers during crisis points to promote program services and collaboration. 
  • Identify and report concerns related to risk, trauma, abuse, neglect, or abandonment in accordance with policy and regulations.
Documentation Tool (Eleos Health)
  • Reduces time spent on documentation, allowing more focus on client interaction and care 
  • Transforms brief notes or session conversations into complete, clinically appropriate documentation 
  • Supports accurate, compliant documentation while allowing staff to review and finalize notes 
  • Provides helpful insights from sessions to support care planning and continuity 
  • Accessible on desktop or mobile for flexibility across different work settings 
Qualifications
  • Bachelors degree in Social Work or a related Human Services field from an accredited university or college required.
  • Minimum of two years of experience in human services or behavioral health required; experience working with adults with mental illness preferred.
  • Must demonstrate proficiency in MHRC EHR System within three months of employment. Proficiency in Microsoft Office and email are required. 
  • Strong communication and interpersonal skills; ability to work effectively with individuals, families, providers, and team members.
Position Details
This is a Full Time Days position: Monday through Friday, 8:00am to 4:30pm (may work occasional evenings).

Renaissance Behavioral Health Systems and Mental Health Resource Center are Equal Opportunity Employers.
Background screening and clearance through the Florida Care Provider Background Screening Clearinghouse is required for all positions: https://info.flclearinghouse.com