APS Investigator (Caseworker I)- DAAS APS Southwestern Region (St. George)

APS Investigator (Caseworker I)- DAAS APS Southwestern Region (St. George)

FT / PT Status – Full-Time
Salary – $18.77 - $31.41 Hourly Wage
Remote Work / In-Office – Hybrid

Recruiter – Sam Meltzer | smeltzer@utah.gov | 801-538-4232
Application Deadline – 7/2/2026

APS Investigator (Caseworker I/II)

If you feel strongly about advocacy for vulnerable adults, this job is for you!

This position will be filled as a Caseworker I or Caseworker II depending upon the qualifications of the applicant.

Key Responsibilities

The Division of Aging and Adult Services (DAAS), within the Department of Health and Human Services (DHHS), is looking for an APS Caseworker I or II for the St. George and surrounding areas. The APS Caseworker provides adult protection services (APS) by investigating and assessing allegations of abuse, neglect, and exploitation on vulnerable adults, and documenting investigative findings and client progress toward risk resolution. You may have to engage in conversations with upset, frustrated, or angry individuals.

• Investigating reports of abuse, exploitation, and/or neglect referrals.

• Recommends appropriate care or intervention.

• Assess client needs and documents client progress. 

• Complete assessments for clients regarding vulnerability and capacity.

• Deals with people in a manner which shows sensitivity, tact, and professionalism.

• Use of common computer programs; proficient in grammar and typing. Operates a multi-line telephone system.

• Supports St.George and surrounding areas (when needed).

• Other duties as assigned.

Qualifications

Caseworker I: Pay $18.77- $28.16:

• A Bachelor's Degree in Psychology, Sociology, Social Work, Family & Human Development, Criminal Justice, Gerontology or a closely related field is preferred. 

• You will also qualify if you have at least 4 years of paid employment or volunteering working with older adults and/or people with disabilities (vulnerable adults). 

• A minimum of 6 months employment as a case manager or investigator.

• Familiar with investigative techniques.

• This employee will operate under close and regularly provided professional supervision.

• Possesses a current valid Utah driver's license.

Caseworker II: Pay $20.89- $31.41:

• Holds an Social Service Worker or higher licensure in good standing (required by statute UCA58-60-103).

• This employee will be fully trained and exercise independent judgment and discretion and assess human service needs for elder adults and/or people with disabilities. 

• Possesses a current Utah valid driver's license.

Supplemental Information

• Only applicants invited to interview will be notified. 

• May require 24-hour on-call services/time. 24-hour on-call services response time to be determined by the agency.

• Department of Human Resource Management rules regarding promotions and transfers apply to current employees.

• Travel required; you may be required to use your personal vehicle to perform the duties of this position; approved mileage is reimbursable through State Finance.

• The employee may also be required to attend DAAS/DHHS events.

• Must have a valid Utah driver’s license.

• All DAAS job offers are contingent upon passing a Background Screening Application (BSA).

• A position’s eligibility for hybrid work is established by agency management and is subject to change at their discretion at any time and for any reason.

• The State of Utah requires all employees to physically work inside the State of Utah Boundaries.

Physical Requirements  

• Moderate - Some of the work performed requires some physical exertion. You may be required to stand; walk over rough surfaces; bend; crouch; stoop; stretch; reach; lift moderately heavy items (up to 50 lbs.), e.g. lifting a small child in a recurring manner and/or for long periods of time.

Working Conditions 

• High Risk - Risks found in potentially dangerous or unusual environmental stress situations, e.g. working at great heights, working in extreme outdoor weather conditions, being subject to possible physical attack, etc. 

• Some special risks which may require the use of special safety precautions e.g., entering clients homes, maybe working around contagious diseases, i.e. parasitic infections caused by head lice, bed bugs, scabies, etc. or chemicals, i.e. illegal substances, etc.

About the Role

Location –

DAAS St. George Office
178 N. 200 E.,
St. George, Utah 84770
United States

Drivers License Requirement-Employees hired for this recruitment will be subject to the Driver Eligibility standards found at the following link: https://adminrules.utah.gov/public/search/driver%20eligibility/Current%20Rules
Background Check Required – Yes
Drug Test Required – No
Schedule Code – B - Competitive Career Service

Why You Should Join Our Team
In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah, click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization. 
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals. 
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.

The Agency
Contribute to our communities and proactively support the Division of Aging and Adult Services.

For information on DAAS, Click Here.

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.