Aging Services Case Manager

Job Description:

The Calvert County Government’s Office on Aging is seeking a Case Manager to assist adults of 60 years of age and older who are homeless or at risk for homelessness, as well as clients in our SOAR (Serving Older Adults with Resources) Program. This person should be able to work independently and contribute as a team player.

This position requires the ability to establish and maintain effective working relationships with coworkers, the public, and community partners; communicate effectively, both orally and in writing; understand the psychological, emotional, and social needs of older adults; and deal effectively with the public.

The work involves outreach, tracking applicants, case management, and the ability to maintain accurate case notes and records. This position reports to the Long Term Care Manager.

Responsible for case management services for the Office on Aging (OOA) Division. The work involves case managing frail, vulnerable elderly, individuals with disabilities and older adults who are homeless in need of home and community-based services. The work requires a degree and experience in the field. The Case Manager reports to the Long Term Care Manager of the Office on Aging.

Essential Job Functions

Oversees and coordinates case management services for the OOA Division.

Interviews individuals to assess their medical, social, and financial needs to determine eligibility for programs.

Prepares and submits required reports for Federal Older Americans Act, State and local programs.

Provides clear and concise documentation on each client.

Maintains confidential files on clients.

Attends local and state meetings and local outreach events.

Attends interdisciplinary meetings as needed to coordinate services.

Coordinates services among providers and provides follow-up and assessments as required.

Assists clients with necessary applications for services.

Assists clients and caregivers with Durable Medical Equipment requests and incontinent supplies.

Transports clients to necessary appointments in county vehicle.

Participates in all meetings and webinars as required for position.

Other Duties

Performs related work as required as directly by supervisor.

Knowledge, Skills, and Abilities (These are pre-employment KSA that apply only to Essential Job Functions.)

Knowledge of--

• Principles and practices of social work, as applied to the needs of older adults, and/or adults with disabilities.Physical, psychological, emotional, social and health needs of older adults, disabled adults, and caregivers.

• Services, benefits and resources available to older adults and caregivers.

• Operation of computers, including but not limited to, email, virtual meetings, file maintenance, software, and research.

Ability to--

• Establish and maintain effective working relationships with the public and others encountered in the work.

• Communicate effectively, both orally and in writing.

• Prepare and maintain required forms and reports.

Required Qualifications (Note: Any acceptable combination of education, training and relevant experience that provides the above knowledge, abilities and skills may be substituted on a full-time year for year basis.)

Training and/or Education:

Bachelor's degree in social work, human services, or related field.

Experience:

Three years of experience providing case management, care coordination or service navigation for older adults.

Licenses or Certificates:

Valid driver’s license.

Special Requirements:

Subject to background investigation.

Operation of a County owned vehicle.

Physical Demands:

Requires long periods of standing, frequent walking indoors, repeated bending, crouching, stooping, stretching or reaching; recurring lifting of objects up to 49 pounds; operation of keyboard devices and cell phones.

Unusual Demands:

May be required to work evenings and weekends.

Worker may be exposed to dirt, dust and potentially hoarding situations during home visits.

As court-appointed guardian, worker may be required to identify body upon death.

FLSA Status:

Nonexempt

Compensation Steps:

Pay rate: $30.60 - $35.08 per hour; $55,692 - $63,846 annually

Grade 721, full-time position, 35 hours per week

Community Resources, Office on Aging

Position closing date: August August 10, 2026

Please Note: This position will close at 11:59 p.m. on August 10, 2026. To be considered for the role, ensure that your application is submitted before the deadline. The position will be removed from the website as of 12:00 a.m. on August 11th.

This position allows for telework, meaning the employee may be able to work from home or another offsite location for part of the workweek, but they are still required to come into the office regularly. This arrangement is at the supervisor's discretion and may change based on business needs.

Calvert County Government offers a comprehensive benefits package designed to support employees' health, financial well-being, and work-life balance. Benefits include:

• 15 days of sick leave
• 10 days of annual leave
• 5 days of personal leave
• 13 paid holidays *14 in an election year
• Defined Contribution Plan
• 457(b) Deferred Compensation Plan
• Medical, dental, and vision coverage
• Flexible spending accounts
• Up to 80% tuition reimbursement
• Gym membership discounts

Please Note: A complete application is required to be considered for a position within Calvert County Government. All prior work experience, education, and other certifications should be entered into the application and supplemental questions should be answered completely. Attachments are not provided to hiring managers unless you are selected for an interview.

Calvert County Government is committed to providing equal opportunity and reasonable accommodations for qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please contact Human Resources at recruitment@calvertcountymd.gov with as much notice as possible.