Admissions Coordinator, Social Worker

Overview

At Augusta Health, your work matters — and so do you. Whether you're delivering direct patient care, supporting operations, or innovating behind the scenes, every role contributes to our mission of promoting wellness and healing through compassionate service. We offer more than just a job — we offer a purpose-driven career in a nationally recognized, independent health system located in Virginia’s scenic Shenandoah Valley.

Learn more about career opportunities on our Careers Page.

Our team members thrive in a supportive culture that values collaboration, integrity, and excellence. With opportunities across clinical and non-clinical areas, Augusta Health is a place where your skills make a difference, and your growth is a priority.

Why Join Augusta Health?

We believe in taking care of the people who care for our community. That’s why Augusta Health offers a comprehensive and thoughtfully designed benefits package that supports your well-being, career development, and work-life balance. Whether you're launching your career or bringing in years of experience, we provide the tools, resources, and encouragement to help empower you to reach your full potential — personally, professionally, and financially.

Explore our Benefits, current Hiring Incentives, and our Taking Care of Us initiative — which embraces Belonging, Respect, Inclusion, Diversity, Growth, and Equity (B.R.I.D.G.E.) — to see how we invest in our team members and culture.

Total Rewards & Benefits (may vary by position)

• Comprehensive insurance package including medical, dental, and vision coverage
• Retirement savings plans and financial wellness support programs
• Generous paid time off and flexible scheduling to promote work-life balance
• Career development programs including clinical ladders, shared governance, and advancement opportunities
• Personalized onboarding with dedicated preceptors and ongoing educational support
• Tuition reimbursement and access to onsite childcare
• Free onsite parking, 24/7-armed security for your safety, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy
• Competitive pay with shift/weekend differentials
• Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues (i.e., movie tickets)

Full details are available on our Benefits Page.

Job Summary

This position plays a critical role in supporting Augusta Health’s mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative, patient-centered environment and helps drive outcomes aligned with organizational priorities.

The Hospice Admission Coordinator, Social Worker will work with the hospital, home health, other facilities (hospitals, ALF, SNF) and hospice team to coordinate care across the continuum. The hours are mostly daylight with occasional evenings and weekends as required to meet patient and family needs. Hospital consults and facilitation of patients coming onto hospice will be the primary focus of the role, however, there may be a need for home-based (patient home) visits. 

Essential Job Duties

• Possesses a working knowledge of social work principles and hospice care.
  
  • Demonstrates clinical competence and consistently makes appropriate clinical decisions.
  • Displays initiative and responsibility for professional growth.
  • Makes suggestions to enhance the quality of work and follows through to support continued professional growth.
  • Willingly shares clinical knowledge for the benefit of the patient.
• Coordinates hospice referrals, admissions, and transitions of care.
  
  • Consults with hospital staff regarding current and prospective hospice patients.
  • Receives referrals from hospital staff and physicians.
  • Communicates and collaborates with attending physicians, hospice physicians, and other physicians involved in the patient’s care.
  • Assesses patients for appropriateness of referral to hospice and provides care for patients across the life spectrum.
  • Assesses hospice patients to identify physical, psychosocial, and environmental needs.
  • Informs patients and their support systems of hospice benefits and the responsibilities of the patient and caregiver.
  • Recommends appropriate patient placement upon discharge.
  • Assists with coordination of care, hospice DME, orders, and medications when transitioning to hospice from an acute hospital stay or Emergency Department visit.
  • Coordinates financial assistance for patients in need with hospital social workers.
• Communicates and documents patient care information accurately and timely.
  
  • Conveys accurate information and relays it in a timely manner to the hospice team and hospital team involved in the patient’s care.
  • Accurately receives information and relays it in a timely manner.
  • Provides effective communication to patients, family members, team members, and other health care professionals.
  • Completes documentation of all interactions in the patient’s hospice record, ensuring information is accurate and appropriate.
  • Ensures timely submission of all required paperwork in accordance with policy.
• Educates hospital staff regarding the benefits of hospice care.
• May be required to complete social work visits for home team patients on an as needed basis.
• Provides care utilizing appropriate infection control measures and in accordance with applicable OSHA requirements.
• Demonstrates commitment to professional growth by participating in hospice-sponsored in-service programs and maintaining or improving competency.
• Participates in the Hospice QAPI program.
• Promotes the Hospice philosophy.

Required Qualifications

• Education: Bachelor of Science in Social Work
• Licensure/Certification: BLS
• Experience:
  • 2 years of social work experience in case work or counseling in a health care or social services delivery system
  • 1 year of social work experience in palliative care or hospice
• Driver's License: Yes
  • To drive an Augusta Health Vehicle, must be 21 years old and Motor Vehicle Record (MVR) must be approved by Risk Management.
• Eligibility to work in the United States and meet Virginia state employment requirements

Preferred Qualifications

• Education: Master's in Social Work 
• Licensure/Certification: Certified Hospice & Palliative Social Worker
• Experience:
• Prior experience in a hospital, healthcare system, or related service-oriented environment
• Familiarity with Augusta Health’s systems, workflows, or organizational culture is a plus

Competencies, Knowledge, Skills and Abilities

• Strong theoretical and practical knowledge of social work principles and practices and hospice care.
• Knowledge of hospice philosophy, principles, and standards of care.
• Working knowledge of CMS hospice regulations and ACHC accreditation standards applicable to assigned responsibilities.
• Strong clinical assessment, critical-thinking, and decision-making skills, including the ability to determine appropriateness for hospice services.
• Effective verbal and written communication and interpersonal skills with patients, families, physicians, and other health care professionals.
• Strong organizational and coordination skills with the ability to manage multiple referrals, priorities, and care transitions in a timely manner.
• Ability to adapt to changing responsibilities, operational priorities, and the evolving needs and direction of the Hospice department.
• Proficiency with job-related computer systems, including electronic patient documentation and information retrieval.

About Augusta Health

Augusta Health is an independent, nonprofit, mission-driven health system located in Fishersville, Virginia, in the heart of the Shenandoah Valley. We offer a full continuum of inpatient and outpatient services, including Augusta Medical Center—a 255-bed facility—and Augusta Medical Group, which operates 40 practice locations and four urgent care centers. Our commitment to excellence, innovation, and compassionate care makes Augusta Health a leading employer and healthcare provider in the region.

Discover more about our history, values, and community impact on our About Us Page.

Equal Opportunity Statement

Augusta Health recruits, hires, and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.

We are committed to fostering a diverse and inclusive workplace in accordance with federal and Virginia state employment laws.