Administrative Assistant - Behavioral Health Services

Why work at Greenwich House? 

At Greenwich House, we believe in empowering communities through transformative programs, we offer more than a job – we offer a mission. When you work with us, you become part of a passionate, collaborative team committed to making a difference in people’s lives. Every initiative, class, and outreach effort we deliver is fueled by a shared commitment to equity and compassion. 

Founded in 1902 as a settlement house aimed at supporting New York City's growing immigrant population, Greenwich House has since evolved into a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across the city. Today, Greenwich House offers a diverse range of programs in health, human services, education, and the arts, serving thousands of New Yorkers each year. Learn more at www.greenwichhouse.org. 

The Opportunity 

Greenwich House is seeking a highly organized, detail-oriented, and proactive Administrative Assistant to provide administrative support to the Behavioral Health Services department. This position plays a critical role in ensuring the efficient operation of the Behavioral Health Services department through calendar management, meeting coordination, project tracking, document management, and communication support.

The Administrative Assistant serves as a key liaison between the Vice President, program leadership, staff, and external stakeholders. The ideal candidate is an excellent communicator with strong organizational skills, the ability to manage multiple priorities, and a commitment to supporting a mission-driven behavioral health organization. This role requires discretion, professionalism, and the ability to handle confidential information with sensitivity.

This is an exciting opportunity for someone who is passionate about people and wants to be part of a mission-driven organization making a lasting impact in New York City.

Responsibilities

• Provide comprehensive administrative support to the Behavioral Health Services department.
• Manage and maintain complex calendars, including scheduling meetings, appointments, etc.
• Coordinate internal and external meetings, including preparing agendas, arranging logistics, and distributing meeting materials.
• Attend meetings and accurately record, transcribe, and distribute meeting minutes and action items.
• Maintain organized records of departmental notes, reports, meeting materials, and correspondence.
• Assist with tracking project timelines and maintaining status updates
• Assist in preparing presentations, reports, spreadsheets, and other business documents.
• Coordinate communication between Behavioral Health leadership, program staff, external partners, and stakeholders.
• Monitor and respond to departmental inquiries and route communications appropriately.
• Maintain confidential employee, client, and organizational information in accordance with agency policies and regulatory requirements.
• Assist with administrative departmental compliance, accreditation, and audit preparation.
• Maintain and organize policies, procedures, and departmental documents
• Track departmental supplies and coordinate purchasing and vendor requests as needed.
• Assist in coordination of onboarding and administrative processes for Behavioral Health staff.
• Generate reports and maintain data tracking systems as assigned.
• Assist with processing invoices, reimbursement requests, and expense documentation.
• Perform other administrative and project-related duties as assigned. 

What You’ll Bring

• Associate's degree required; Bachelor's degree preferred.
• Minimum of two-three years of administrative support experience preferred. 
• Experience in healthcare, behavioral health, human services, or nonprofit settings preferred.
• Experience preparing meeting agendas, taking minutes, and managing executive calendars.

Knowledge, Skills, and Abilities

• Exceptional organizational and time-management skills.
• Strong attention to detail and ability to manage multiple priorities simultaneously.
• Excellent written and verbal communication skills.
• Demonstrated ability to maintain confidentiality and exercise professional judgment.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, and Teams.
• Strong project coordination and follow-up skills.
• Ability to work independently while collaborating effectively with diverse teams.
• Ability to establish and maintain positive professional relationships with staff, leadership, and external stakeholders.
• Commitment to Greenwich House's mission and values.

Employment Details 

• Department: Behavioral Health Services
• Location: Onsite – 623 Broadway, New York, NY
• Schedule: 35 hours per week, Monday–Friday
• FLSA Classification: Non-Exempt
• Employment Type: Full-Time
• Reports To: Vice President of Behavioral Health Services
• Union Representation: Non-Union

Salary Range 

The expected base salary for this position is $60,000 - $65,000 annually. This range reflects the anticipated compensation at the time of this posting and may be adjusted based on experience, education, and organizational needs.

Benefits 

Greenwich House is committed to supporting the well-being of our employees as a key part of delivering a strong overall workplace experience. Full-time employees are eligible for various benefits, including medical/dental/vision insurance, 403(b) plan, generous paid time off, and other benefits in accordance with applicable plan documents. Employees also enjoy exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events. Benefits for Union represented employees will be in accordance with the applicable collective bargaining agreement. 

Equal Employment Opportunity & Accessibility 

Greenwich House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. We are committed to providing reasonable accommodations to qualified individuals with disabilities to ensure they can successfully perform the essential functions of their roles. If you require assistance or accommodation during the application or interview process, please contact the Human Resources Department.