Addiction Recovery and Treatment Care Coordinator

Addiction Recovery and Treatment Care Coordinator

Location: 241 Greenhouse Road, Lexington, VA
Employer: Rockbridge Area Community Services (RACS)

Position Overview:

The Addiction Recovery and Treatment (ARTS) Care Coordinator provides administrative coordination across the agency's Substance Use Disorder (SUD) continuum of care, including ASAM Level 1 Outpatient Services, ASAM 2.1 Intensive Outpatient Services, ASAM 2.5 Partial Hospitalization Services, ASAM 3.1 Residential Services, and Medication Assisted Treatment (MAT) services.

The position serves as the primary coordinator for monitoring client engagement, service utilization, treatment progression, and compliance with ASAM service intensity recommendations. Responsibilities include tracking required and completed service hours, identifying service gaps, supporting care coordination, promoting engagement and retention, facilitating transitions between levels of care, and helping clients access services needed to meet treatment goals and medical necessity requirements. The position collaborates with clinical staff, peers, case managers, MAT providers, residential staff, and community partners to support continuity of care and successful treatment outcomes.

This position does not have direct supervisory responsibilities but provides coordination and consultation to treatment teams regarding service utilization, client engagement, and continuum of care planning.

Preferred Skills & Experience:

• Experience coordinating client care across multiple levels of the ASAM continuum, including outpatient, intensive outpatient, residential, and recovery support services
• Knowledge of substance use disorder treatment, recovery principles, Medication-Assisted Treatment (MAT), and community-based support resources
• Ability to monitor treatment participation, track service utilization, and identify gaps in client engagement and continuity of care
• Experience conducting client outreach, engagement, retention, and follow-up activities to support successful treatment outcomes
• Strong case coordination skills, including facilitating referrals, transitions between levels of care, and access to appropriate services
• Ability to collaborate effectively with multidisciplinary teams, including counselors, case managers, peer recovery specialists, and medical providers
• Experience identifying barriers to treatment participation and developing individualized strategies to support client success and retention
• Strong organizational, communication, and documentation skills, with the ability to manage census data, waitlists, service capacity, and client tracking systems

Why Join RACS?

At RACS, you will have the opportunity to make a direct and lasting impact on individuals and families in your community. We support our staff with meaningful benefits and a work environment that values collaboration, professionalism, and growth.

• Competitive salary, commensurate with experience
• Student loan repayment assistance and tuition reimbursement
• Virginia state retirement plan
• Health, dental, and vision insurance
• Generous paid time off and holidays
• Telework options where appropriate

Background Investigation Requirements: All applicants are subject to a background investigation. Investigations may include fingerprint checks (State Police); local agency checks; employment verification; verification of education (relevant to employment); and other checks based on the position.

Probationary Period: All persons that are newly hired, rehired, transferred, promoted, or demoted into a Rockbridge Area Community Services position must serve a new 6-month probationary period.

RACS is an EEO employer and is committed to supporting workforce diversity, equitable opportunities, and inclusivity. Reasonable accommodations are available upon request. RACS values our Veterans and encourages all to apply. AmeriCorps, Peace Corps, and other nation service alumni are also encouraged to apply.