Access Inpatient Manager
Park Place Behavioral Healthcare
4 hours ago
Full-time
On-site
Kissimmee, Florida, United States
Master's
Job DetailsJob Location: Kissimmee, FL 34741Position Type: Full TimeEducation Level: Graduate DegreeABOUT US:
At Park Place Behavioral Health Care, we've been leading the way in mental health and substance use disorder services since 1976. As a multi-site facility, we provide a full spectrum of innovative behavioral health services tailored to meet the needs of both inpatient and outpatient clients.
We're more than just a workplace. We’re a mission-driven community dedicated to improving lives. Every member of our team plays a vital role in empowering individuals and families to achieve wellness, live self-directed lives, and reach their full potential. Join our team of over 300 passionate professionals and become part of something meaningful.
We’re proud to foster a diverse, inclusive, and respectful environment where every voice matters. We know that embracing different backgrounds and perspectives not only strengthens our culture but also enhances the care we provide.
WHY WORK WITH US?:
We offer more than just a job. We offer growth, balance, and the opportunity to make a difference.
Our benefits include:
Paid Time Off & Holiday Pay
Medical, Dental, and Vision Insurance
Basic Life and AD&D Insurance
Short-Term Disability
Flexible Spending Accounts
401(k) Retirement Plan
FMLA Leave
Ongoing Training & Development
Flexible Work Options (Full-time, Part-time, Contract)
Career Advancement Opportunities
With 50 years of service in the community, Park Place Behavioral Health Care is a trusted leader with stability, flexibility, and purpose.
ABOUT THE ROLE:
SUMMARY:
Under the oversight of the Director of Crisis Services the Access Inpatient Manager will supervise the daily operations of the Access Department, works to resolve problematic situations between staff, clients, and community agents, and keeps the Director of Crisis Services informed about significant issues affecting Access Department operations.
SUPERVISORY RESPONSIBILITIES:
Manages the Inpatient Access staff. Carries out supervisory responsibilities in accordance with the Agency's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work: appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Duties and Responsibilities reflect the general details considered necessary to describe the principal functions of the job and shall not be construed as a detailed description of all related work assignments that may be inherent to the job.
Provide regular operational and clinical supervision to staff of the Access Inpatient department quarterly.
Will interview, hire, and train both clinical and support staff of the Access Inpatient department and ensure the Access Inpatient department is staffed 24 hours per day, 365 days per years.
Be available in person during daily operating hours and on-call by phone after hours for clinical consultation with staff of the Access Inpatient department.
Supervise the daily operations of the Access Inpatient department, works to resolve problematic situations between staff, clients, and community agents, and keeps the Director of Crisis Services informed about significant issues affecting Access Department operations.
Be available to assess patients in need of inpatient treatment when needed and initiate baker acts when necessary.
Initiate, track, and create reports of Performance Measure data for the Access Inpatient department on a bi-annual basis.
Conduct monthly audits of Access Inpatient department documentation to ensure completion and accuracy including state reporting data.
Report baker act data to DCF within 5 days of arrival.
Complete peer review summaries on a quarterly basis for the Inpatient Access department.
Conduct annual performance evaluations for all Access Inpatient staff.
Conduct quarterly staff meetings for the Access Inpatient department to inform staff members of department and agency operational changes.
Attend Care Coordination meetings twice a week with agency department managers to report on patient activity in the Access department.
Ensure that all Access department staff members are current with required trainings.
Maintains positive rapport with referring agencies, patients and other departments.
Report to the Director of Crisis Services any acute or systematic problems.
Perform other responsibilities as required by Supervisor.
QualificationsQUALIFICATIONS, EDUCATION AND/OR EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Licensed Mental Health Clinician (LMHC or LCSW), with a minimum of three years of supervision experience, and two years’ experience assessing patients in mental health crisis; or the equivalent qualifications.
Master Degree in Mental Health Counseling, Marriage and Family Therapy, or Social Work. Licensed in the State of Florida as a LMHC or LCSW preferred.
Ability to read, analyze, and interpret common scientific journals and basic legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community. Ability to effectively present information to management and public groups.
Must have Intermediate to advanced experience in MS Office Suite (Outlook, Word, Excel, PowerPoint), the use of personal computers, and standard office productivity software.
REQUIREMENTS:
A valid Class E Drivers’ License for positions that require driving personal or Agency vehicle on Agency business.
Must maintain a minimum Bodily Injury & Property Liability insurance limit of at least $50,000 for positions that require driving personal own vehicle (POV) on Agency business. (Proof Required)
PPBH is a 24/7 Agency. All employees must be available as needed when required.
PHYSICAL DEMANDS:
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to stand; walk; sit; climb or balance; stoop; kneel; crouch; or crawl; and talk or hear.
If this sounds like you, we invite you to apply. We can’t wait to meet you!
We are an equal opportunity employer, and we are committed to providing equal employment opportunities to all employees and applicants. We also participate with the Florida Care Provider Background Screening Clearinghouse for all employment backgrounds. Please refer to this link for more information: https://info.flclearinghouse.com
If you require reasonable accommodation during the application or interview process, please contact our HR Department at 407-846-0023.
At Park Place Behavioral Health Care, we've been leading the way in mental health and substance use disorder services since 1976. As a multi-site facility, we provide a full spectrum of innovative behavioral health services tailored to meet the needs of both inpatient and outpatient clients.
We're more than just a workplace. We’re a mission-driven community dedicated to improving lives. Every member of our team plays a vital role in empowering individuals and families to achieve wellness, live self-directed lives, and reach their full potential. Join our team of over 300 passionate professionals and become part of something meaningful.
We’re proud to foster a diverse, inclusive, and respectful environment where every voice matters. We know that embracing different backgrounds and perspectives not only strengthens our culture but also enhances the care we provide.
WHY WORK WITH US?:
We offer more than just a job. We offer growth, balance, and the opportunity to make a difference.
Our benefits include:
Paid Time Off & Holiday Pay
Medical, Dental, and Vision Insurance
Basic Life and AD&D Insurance
Short-Term Disability
Flexible Spending Accounts
401(k) Retirement Plan
FMLA Leave
Ongoing Training & Development
Flexible Work Options (Full-time, Part-time, Contract)
Career Advancement Opportunities
With 50 years of service in the community, Park Place Behavioral Health Care is a trusted leader with stability, flexibility, and purpose.
ABOUT THE ROLE:
SUMMARY:
Under the oversight of the Director of Crisis Services the Access Inpatient Manager will supervise the daily operations of the Access Department, works to resolve problematic situations between staff, clients, and community agents, and keeps the Director of Crisis Services informed about significant issues affecting Access Department operations.
SUPERVISORY RESPONSIBILITIES:
Manages the Inpatient Access staff. Carries out supervisory responsibilities in accordance with the Agency's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work: appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Duties and Responsibilities reflect the general details considered necessary to describe the principal functions of the job and shall not be construed as a detailed description of all related work assignments that may be inherent to the job.
Provide regular operational and clinical supervision to staff of the Access Inpatient department quarterly.
Will interview, hire, and train both clinical and support staff of the Access Inpatient department and ensure the Access Inpatient department is staffed 24 hours per day, 365 days per years.
Be available in person during daily operating hours and on-call by phone after hours for clinical consultation with staff of the Access Inpatient department.
Supervise the daily operations of the Access Inpatient department, works to resolve problematic situations between staff, clients, and community agents, and keeps the Director of Crisis Services informed about significant issues affecting Access Department operations.
Be available to assess patients in need of inpatient treatment when needed and initiate baker acts when necessary.
Initiate, track, and create reports of Performance Measure data for the Access Inpatient department on a bi-annual basis.
Conduct monthly audits of Access Inpatient department documentation to ensure completion and accuracy including state reporting data.
Report baker act data to DCF within 5 days of arrival.
Complete peer review summaries on a quarterly basis for the Inpatient Access department.
Conduct annual performance evaluations for all Access Inpatient staff.
Conduct quarterly staff meetings for the Access Inpatient department to inform staff members of department and agency operational changes.
Attend Care Coordination meetings twice a week with agency department managers to report on patient activity in the Access department.
Ensure that all Access department staff members are current with required trainings.
Maintains positive rapport with referring agencies, patients and other departments.
Report to the Director of Crisis Services any acute or systematic problems.
Perform other responsibilities as required by Supervisor.
QualificationsQUALIFICATIONS, EDUCATION AND/OR EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Licensed Mental Health Clinician (LMHC or LCSW), with a minimum of three years of supervision experience, and two years’ experience assessing patients in mental health crisis; or the equivalent qualifications.
Master Degree in Mental Health Counseling, Marriage and Family Therapy, or Social Work. Licensed in the State of Florida as a LMHC or LCSW preferred.
Ability to read, analyze, and interpret common scientific journals and basic legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the community. Ability to effectively present information to management and public groups.
Must have Intermediate to advanced experience in MS Office Suite (Outlook, Word, Excel, PowerPoint), the use of personal computers, and standard office productivity software.
REQUIREMENTS:
A valid Class E Drivers’ License for positions that require driving personal or Agency vehicle on Agency business.
Must maintain a minimum Bodily Injury & Property Liability insurance limit of at least $50,000 for positions that require driving personal own vehicle (POV) on Agency business. (Proof Required)
PPBH is a 24/7 Agency. All employees must be available as needed when required.
PHYSICAL DEMANDS:
The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to stand; walk; sit; climb or balance; stoop; kneel; crouch; or crawl; and talk or hear.
If this sounds like you, we invite you to apply. We can’t wait to meet you!
We are an equal opportunity employer, and we are committed to providing equal employment opportunities to all employees and applicants. We also participate with the Florida Care Provider Background Screening Clearinghouse for all employment backgrounds. Please refer to this link for more information: https://info.flclearinghouse.com
If you require reasonable accommodation during the application or interview process, please contact our HR Department at 407-846-0023.