26-10295 Part Time Client Services Specialist -QCSRR/Access

CMHA-CEI is a Michigan Certified Bronze Level Veteran Friendly Employer and we encourage active military service member, veterans, and their family member to apply.

Responsibilities: Under the general supervision of the Access Center Coordinator, completes initial brief clinical phone screenings for consumers according to well-defined policies and procedures and uses verbal crisis intervention techniques and procedures when appropriate. Provides referral and informational services to potential consumers and their families and to community agencies.  Responsible for carrying out all activities of the program/sub-unit in such a manner that fulfills CMHA-CEI’s mission, policies and procedures. 

Requirements: Possession of a Bachelor’s Degree in Social Work, Psychology, or related field required. A minimum of one (1) year of professional experience in one or more of the following areas:  adults with serious mental illness, youth with severe emotional disturbance, individuals with an intellectual/developmental disability, or individuals with substance use disorders.  On a case-by-case basis, may assess and consider an applicant with two years of paraprofessional work experience with the assigned population. Ability to communicate effectively both in writing and verbally is required. Access to reliable means of transportation for job related use required. Must have sufficient home internet connection.

Conditional Employment Requirements: Offers for this position will be contingent upon the results of a background verification and credentialing procedure consisting of: Michigan State Police clearance check, Medicaid/Medicare verification, verification of an acceptable driving record, educational background check, and verification of an acceptable work history. Must pass a pre-employment 5-panel drug screen. 

To Apply: Applicants must submit an employment application.  Resumes cannot be substituted for the employment application.  CMHA-CEI’s promotion of diversity is fueled by the desire to seek equality of opportunity for all persons. CMHA-CEI is an Equal Opportunity Employer and a Drug Free Workplace.

Salary/Hours: Starting salary $24.76-$28.15 hourly, Part time position Monday – Thursday 9am-2pm

Location: Quality, Customer Service, and Recipient Rights; Lansing, Michigan.